Liliana Lima
Toronto,ON
Summary
Dedicated and passionate leader with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supply Teacher
York Region District School Board
04.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Directors Approval ECE
Fun On The Run
09.2023 - Current
- Developed strong relationships with parents through regular communication, involving them in their child''s education process.
- Maintained fun, interactive, clean and well-organized classroom.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills continually.
- Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels.
Child and Youth Worker
First Portuguese Canadian Cultural Centre
05.2023 - Current
- Provided key emotional support to special needs youth.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
- Enhanced youth development by implementing engaging and age-appropriate programs.
- Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
Customer Service Representative
Liuna Local 183
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Secretary's Assistant
Julie Dzerowicz
09.2020 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Child And Youth Care - Social Services
Humber College
Toronto, ON06.2026
High School Diploma -
St.Mary's Secondary Catholic Academy
Toronto, ON06.2022
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Positive Reinforcement
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
French
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Italian
Limited Working
Certification
- Certified Student Leader in Faculty of Social and Community Services, Humber College - Apr 2024
- Equity,Diversity and Inclusion Training - Apr 2024
- Certified Standard First Aid & CPR/AED Level C, Canadian Red Cross - Aug 2023
- Certified Advanced Food Safety, SafeCheck Learning - Aug 2023
- Licensed CHILD CARE AND EARLY YEARS ACT, 2014 (CCEYA) LICENSING - Oct 2023
Timeline
Supply Teacher
York Region District School Board
04.2024 - Current
Directors Approval ECE
Fun On The Run
09.2023 - Current
Child and Youth Worker
First Portuguese Canadian Cultural Centre
05.2023 - Current
Customer Service Representative
Liuna Local 183
10.2022 - Current
Secretary's Assistant
Julie Dzerowicz
09.2020 - 03.2021
Bachelor of Child And Youth Care - Social Services
Humber College
High School Diploma -
St.Mary's Secondary Catholic Academy
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