Summary
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Diaz

Hollister

Summary

Professional beauty consultant with proven experience in skincare, makeup, and customer service. Strong organizational skills and effective team collaboration contributed to achieving monthly sales targets consistently.

Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.

Work History

Beauty Advisor

Sephora
06.2024 - 2025
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

Beauty Consultant

Target
05.2021 - 2022
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
  • Conducted consultations to understand client's desired look.
  • Assisted customers in finding suitable products within budgets without compromising quality or personal preferences.
  • Achieved personal sales goals consistently through effective time management and prioritization of tasks.

Education

Cosmetology License

California Cosmetology Academy
Seaside, CA

San Benito High School
Hollister, CA

Skills

  • Customer service
  • Organization and multitasking
  • Team collaboration
  • Upselling strategies

Languages

Spanish
Native or Bilingual

Timeline

Beauty Advisor

Sephora
06.2024 - 2025

Beauty Consultant

Target
05.2021 - 2022

Cosmetology License

California Cosmetology Academy

San Benito High School
Liliana Diaz