Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Cortez

Orange

Summary

Dynamic and adaptable professional with a strong background in customer service. Proven ability to enhance customer engagement and train team members effectively. Skilled in multitasking and cash handling, consistently delivering exceptional experiences while maintaining a clean and safe environment. Committed to teamwork and fostering a positive atmosphere.

Overview

6
6
years of professional experience

Work History

Crew Member

McDonald's
03.2020 - Current
  • Assisted with food preparation and assembly, ensuring quality standards were met.
  • Maintained cleanliness and organization of workstations to promote safety.
  • Collaborated with team members to deliver exceptional customer service during peak hours.
  • Followed safety protocols and guidelines to contribute to a safe working environment.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

Buffalo Wild Wings
05.2020 - 07.2025
  • Learned menu items and procedures quickly, demonstrating adaptability in fast-paced settings.
  • Communicated effectively with customers to take orders and address inquiries promptly.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

Villa Park High School
Orange, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Diversity awareness

Languages

Spanish
Limited Working

Timeline

Crew Member

Buffalo Wild Wings
05.2020 - 07.2025

Crew Member

McDonald's
03.2020 - Current

High School Diploma -

Villa Park High School

Similar Profiles

CREATE PROFILE
Liliana Cortez