Summary
Overview
Work History
Education
Skills
Timeline

Liliana Carrillo Serrano

L'ile Bizard,QC

Summary

Hardworking, detail-oriented team player with experience in manual software testing. Eager to learn new concepts everyday. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Business Analyst and Software Tester

ERA Environmental Management Systems
03.2017 - 05.2018
  • Collaborated with stakeholders to identify business needs and data sources.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Defined and identified test cases for new application development.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Documented testing procedures for developers and future testing use.
  • Carried out tests to identify, report and repair bugs and glitches.

Laboratory Analyst

GENEWIZ Inc.
03.2010 - 05.2016
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
  • Maintained documentation on tests performed in lab.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.

Education

Undergraduate Certificate - Computers And Information Technology

McGill Continuing Studies, Montreal, QC
05.2025

Certificate - Business Analysis

Montreal College of Information Technology, Montreal, QC
03.2017

Associate of Arts - Biotechnology

Montgomery College, Germatown MD
03.2010

Bachelor of Science - Chemistry

National University Of Colombia, Bogota, Colombia
03.2004

Skills

  • Test Case Scenarios
  • Needs Assessment
  • Agile and Scrum Environments
  • Business Requirements
  • SQL
  • CRM Systems
  • Client Meetings
  • Process Flow Diagram Creation

Timeline

Business Analyst and Software Tester - ERA Environmental Management Systems
03.2017 - 05.2018
Laboratory Analyst - GENEWIZ Inc.
03.2010 - 05.2016
McGill Continuing Studies - Undergraduate Certificate, Computers And Information Technology
Montreal College of Information Technology - Certificate, Business Analysis
Montgomery College - Associate of Arts, Biotechnology
National University Of Colombia - Bachelor of Science, Chemistry
Liliana Carrillo Serrano