Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LILIANA BARRAGAN

ONTARIO

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

8
8
years of professional experience

Work History

General Laborer

Amazon
10.2024 - 02.2025
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.

Front and Back Office Medical Assistant

The Neurology Group
10.2022 - 02.2024
  • Assisted office manager with tracking inventory and restocking examination rooms and stations.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
  • Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
  • Ensured proper follow-up care for patients by diligently scheduling referrals or additional tests as needed.
  • Expedited insurance claim processing by accurately recording patient information and submitting necessary documentation in a timely manner.
  • Reduced wait times for patients through proficient handling of check-in and check-out processes, ensuring smooth appointment transitions.

Lead Recruiter/Onsite Manager

Leading Staffing Solutions
11.2020 - 08.2022
  • Developed strong relationships with hiring managers, understanding their needs to fill positions effectively.
  • Continuously updated knowledge of labor market trends, adjusting recruitment strategies accordingly.
  • Worked closely with managers to communicate job descriptions accurately.
  • Scheduled interviews and communicated important information to candidates on selection, hiring process and qualification questions.
  • Verified candidates fit hiring manager's desired employee characteristics and qualifications through comprehensive screening process.
  • Trained junior recruiters in interviewing, recruiting and onboarding strategies.

Quality Control

Communications Test Design, Inc.
03.2020 - 11.2021
  • Performed routine quality control and safety checks on all equipment.
  • Implemented rigorous quality control checks, significantly reducing post-production edits.
  • Achieved consistent product performance by adhering to strict quality control standards.
  • Improved overall production efficiency by identifying and resolving quality control issues.
  • Improved quality control processes for increased efficiency and reduced rework needs.

Cashier

Church’s Chicken
09.2016 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.

Education

HIGH SCHOOL DIPLOMA -

VALLEY VIEW HIGH SCHOOL
ONTARIO, CA
05.2017

Skills

  • Effective Time Management
  • Effective Communication
  • Leadership Proficiency
  • Problem-solving
  • Composed in High-Stress Situations
  • Adaptable Work Pace
  • Attentive Listener
  • Exceptional Customer Service
  • Effective Leadership
  • Attention to detail

Languages

Spanish
Full Professional

Timeline

General Laborer

Amazon
10.2024 - 02.2025

Front and Back Office Medical Assistant

The Neurology Group
10.2022 - 02.2024

Lead Recruiter/Onsite Manager

Leading Staffing Solutions
11.2020 - 08.2022

Quality Control

Communications Test Design, Inc.
03.2020 - 11.2021

Cashier

Church’s Chicken
09.2016 - 06.2019

HIGH SCHOOL DIPLOMA -

VALLEY VIEW HIGH SCHOOL

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LILIANA BARRAGAN