Liliana Arenas Resendiz
Escondido,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Ready to tackle new challenges and advance with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Senior Orders Specialist
Lorian Home Health
05.2026 - Current
- Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
- Verified insurance coverage and eligibility for patients to ensure accurate billing processes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Updated patient records with accurate, current insurance policy information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Streamlined document management processes, enhancing retrieval efficiency.
- Maintained accurate records and files, supporting compliance and audits.
- Entered data into system and updated customer contacts with information to keep records current.
- Reviewed files, records and other documents to obtain information to respond to requests.
Orders Manager
Uni Care Home Health
01.2021 - 04.2025
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Received and routed laboratory results to correct clinical staff members.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Proven ability to learn quickly and adapt to new situations.
Pharmacy Clerk
RANCHO SANTA FE PHARMACY
02.2015 - 01.2021
- Operate cash register to process cash or credit sales
- Accept prescriptions for filling, gathering and processing necessary information
- Answer telephone inquiries, referring callers to pharmacist when necessary
- Perform clerical tasks, such as filing, compiling and maintain prescription recordings, or composing letters
- Maintain and clean equipment, work areas, or shelves
Cashier
CIRCLE K
08.2010 - 08.2014
- Operate cash register to process cash or credit sales
- Maintain and clean equipment, work areas, or shelves
- Open and close store
Education
GED -
Escondido Adult School
06-2013
Medical Assistant
United Education Institute
06-2012
Skills
- Medical terminologies
- Multitasking and organization
- Problem-solving
- Team leadership
- HIPAA compliance
- Medical records management
- Attention to detail
- Follow-up skills
- Positive attitude
- Medical terminology
- Reliability
- Telephone etiquette
- Empathy and patience
- Administrative tasks
Languages
Spanish
Languages
5
Timeline
Senior Orders Specialist
Lorian Home Health
05.2026 - Current
Orders Manager
Uni Care Home Health
01.2021 - 04.2025
Pharmacy Clerk
RANCHO SANTA FE PHARMACY
02.2015 - 01.2021
Cashier
CIRCLE K
08.2010 - 08.2014
GED -
Escondido Adult School
Medical Assistant
United Education Institute