Lilian Ortega
Novato
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Caregiver
Casa Allegra Community Services
10.2021 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Scheduling Coordinator
Marin Health Dermatology
09.2021 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Education
Bachelor of Arts - Communication And Media Studies
Sonoma State University
Rohnert Park, CA05-2026
Associate of Arts - Spanish
College of Marin
Greenbrae, CA05-2022
Associate of Arts - Liberal Arts And Sciences
College of Marin
Greenbrae, CA05-2022
Skills
- Problem-solving
- Strong ethics
- Verbal and written communication skills
- Time management skills
- Critical thinking
- Client Relationship Management
- Effective multitasking
- Documentation and reporting
- Documentation skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
Casa Allegra Community Services
10.2021 - Current
Scheduling Coordinator
Marin Health Dermatology
09.2021 - Current
Bachelor of Arts - Communication And Media Studies
Sonoma State University
Associate of Arts - Spanish
College of Marin
Associate of Arts - Liberal Arts And Sciences
College of Marin
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