Summary
Overview
Work History
Education
Skills
Languages
Great customer service skills
Certification
Timeline
Generic

Lilian Martinez

Hacienda Heights

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Customer Service position. Offering excellent communication and good judgment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Safety Technician

TSMC Fab10
09.2022 - 05.2023
  • Identified workforce safety violations and issued violations to maintain integrity of safety program.
  • Assisted in accident investigations to determine root causes, prevent future occurrences, and maintain a safe work environment.
  • Served as a resource for employees seeking guidance on specific safety-related issues or concerns within their respective roles.
  • Assisted management with accident investigations and analysis to determine root cause for corrective action plan.

Engineering Assistant

Destiny Woodshop
03.2022 - 07.2022
  • Gathered relevant data from various sources and developed comprehensive reports for leadership review.
  • Managed ongoing maintenance and storage of test equipment.
  • Oversaw project schedule and determined critical deadlines and task assignments.
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Completed projects by effectively applying engineering, technical and maintenance procedures.
  • Followed verbal instructions and hand sketches to adapt and modify tooling.
  • Initiated contact with vendors and built solid working relationships.

Agricultural Field Worker/Customer Service Representative

Martinez Landscape & Gardening Service
05.2012 - 04.2022
  • Weeded gardens to provide healthy environment for plant growth.
  • Operated self-propelled machinery to plow, harrow and fertilize soil.
  • Assisted with maintenance and installation of irrigation equipment.
  • Rearranged planting beds and flower gardens seasonally.
  • Communicated with coworkers and management to report challenges.
  • Assisted customers with finding requested plants and flowers.

Warehouse Associate

Fed-Ex
09.2018 - 11.2020
  • Worked safely around moving machinery.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Wrapped pallets in shrink wrap prior to loading.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

Certificate - Medical Assisting

Bryman College
05.2000

High School Diploma -

William Workman High School
City Of Industry, CA
06.1997

Skills

  • Technique Practice
  • Self motivation
  • Slip, trip, and fall prevention
  • Task prioritization
  • Team building
  • Personal protective equipment
  • First aid administration
  • Multitasking Abilities

Languages

English
Full Professional
Spanish
Full Professional

Great customer service skills

Experienced in generating invoices, receiving customer payments, answering phones as well as emails. Able to multi-task. Great people person.

Certification

  • First Aid, CPR, and AED Instructor Certification - American Red Cross or American Heart Association.
  • OSHA Certified

Timeline

Safety Technician

TSMC Fab10
09.2022 - 05.2023

Engineering Assistant

Destiny Woodshop
03.2022 - 07.2022

Warehouse Associate

Fed-Ex
09.2018 - 11.2020

Agricultural Field Worker/Customer Service Representative

Martinez Landscape & Gardening Service
05.2012 - 04.2022

High School Diploma -

William Workman High School

Certificate - Medical Assisting

Bryman College
Lilian Martinez