Lilia Isabella Cruz
Clovis
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Red Lobster
03.2025 - Current
- Provided a welcoming dining experience for guests
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
Server
Austin’s Cattle Company
05.2024 - 11.2024
- Adapted quickly to changing environments during peak hours while maintaining service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
To-Go Specialist
Cheddar’s Scratch Kitchen
03.2024 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate to go order processing
- Streamlined to-go operations, implementing an organized system for tracking orders
- Assisted in food running and occasionally took on server duties
- Ensured order accuracy meticulously reviewing each item before handing off to the customer
Education
2 years of college - Public Health, Community Health Sciences, General Biology
University of California, San Diego
La Jolla, CA09.2023
Human Biology
Fresno City College
Fresno, CA06-2026
Skills
- Strong work ethic
- Exceptional customer service
- Problem-solving
- Multitasking Abilities
- Team leadership
- Warm and friendly
LANGUAGES
English - Native
Spanish - Full Professional
Timeline
Server
Red Lobster
03.2025 - Current
Server
Austin’s Cattle Company
05.2024 - 11.2024
To-Go Specialist
Cheddar’s Scratch Kitchen
03.2024 - 05.2024
2 years of college - Public Health, Community Health Sciences, General Biology
University of California, San Diego
Human Biology
Fresno City College
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