Lilia A. Villegas
El Centro
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Correctional Officer
Centinela State Prison, CEN
01.1994 - 10.2003
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Observed behavior of residents individually and in groups.
- Responded to inquiries from inmates and other members of public.
Elegibilidades Worker
Kern County Department Of Human Services
09.1993 - 12.1993
- Managed processing of financial assistance and food stamp benefits applications.
- Communicated with people from various cultures and backgrounds on application process.
- Engaged wider departments in accurate, timely paperwork completion.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Processed and certified documents for accuracy and compliance with government regulations.
Office Clerk Technician
Kern County Mental Health
02.1993 - 09.1993
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Registered new patients and updated existing patient demographics by collecting detailed information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
GED -
Bakersfield Adult Schools
Bakersfield, CA 07.1988 - 08.1988
A. A. In Human Services - Human Services
Bakersfield College
Bakersfield, CA 08.1988 - 06.1993
Timeline
Correctional Officer
Centinela State Prison, CEN
01.1994 - 10.2003
Elegibilidades Worker
Kern County Department Of Human Services
09.1993 - 12.1993
Office Clerk Technician
Kern County Mental Health
02.1993 - 09.1993
A. A. In Human Services - Human Services
Bakersfield College
08.1988 - 06.1993
GED -
Bakersfield Adult Schools
07.1988 - 08.1988