Lilia Voskanyan
Santa Clarita
Summary
Customer service professional with proven ability to deliver top-tier support and resolve customer issues effectively. Known for collaborative approach and results-driven mindset, adaptable to changing team needs. Skilled in communication and conflict resolution, trusted by colleagues and clients alike.
Overview
1
1
year of professional experience
Work History
Customer Care Assistant
Exclusive Group, Cell Phone Store
06.2023 - 08.2024
- I took 20-30 customer calls over a 4 hour shift, answering questions regarding sales and repairs. I welcomed walk-ins and helped them get the service they were looking for. I also worked with sales of cellphones and accessories improving my customer service and sales skills.
Education
High School Diploma -
Saugus High School
Santa Clarita, CA05.2025
Skills
- Effective communication
- Analytical problem-solving
- Strong organizational skills
- Adaptable learner
- Approachable demeanor
- Call center experience
- Complaint handling
- Team building
- Calm under pressure
- Money handling
- Computer skills
- Multitasking Abilities
LANGUAGES
English
Russian
Armenian
Timeline
Customer Care Assistant
Exclusive Group, Cell Phone Store
06.2023 - 08.2024
High School Diploma -
Saugus High School
Similar Profiles
Saladin BeshirSaladin Beshir
Cell Phone Store Associate at Cell Phone Store AssociateCell Phone Store Associate at Cell Phone Store Associate
Asefaw EmbayeAsefaw Embaye
Technician at Shop Electronic Parts Best Electonics Computer Cell Phone StoreTechnician at Shop Electronic Parts Best Electonics Computer Cell Phone Store
Aristoteles CajizaAristoteles Cajiza
Computer Technician/Phone Technician/Manager at Cell + ER - Cell Phone & Computer RepairComputer Technician/Phone Technician/Manager at Cell + ER - Cell Phone & Computer Repair
Arthur LusparyanArthur Lusparyan
Intern at VADA Truck Insurance ServicesIntern at VADA Truck Insurance Services
Aubrey EstradaAubrey Estrada
Gaming Host at MB2 EntertainmentGaming Host at MB2 Entertainment