Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
BusinessAnalyst

Lilia Kizer

Gatineau,QC

Summary

Adaptable, organized and detail-oriented worker with great communication and interpersonal skills. Acquired various experiences in difficult and unstable work environment. Experienced with team leadership, problem-solving and streamlining operations.

Overview

22
22
years of professional experience
8
8
years of post-secondary education
5
5
Languages

Work History

Manager

Government Of Canada
07.2024 - Current

· Leading the ongoing governance and oversight of the Visa Application Centres (VAC) Contract for assigned regions.

· Leading weekly scheduled team meetings.

· Reviewing and providing approvals on different reports.

· Liaising with internal and external stakeholders.

· Providing expertise, information and making recommendations to director, partners and stakeholders, as required.

Analyst

Government of Canada
03.2020 - 07.2024

· Analyzed and drafted various reports related to the governance and oversight of the VAC contract.

· Liaised with internal and external partners to monitor the activities of VACs.

· Coordinated/Lead several files and projects.

· Drafted and lead the implementation of an onboarding program for new employees.

Program Officer

Government of Canada
08.2018 - 03.2020

· Assisted in the management of information and in effective communications with internal and external partners.

· Requested, reviewed and monitored various reports.

· Assisted in the production, revision and analysis of key documentation, data and reports as required.

· Provided information to support recommendations to management, partners and stakeholders as required.

Administrative Assistant

Government of Canada
05.2017 - 08.2018

· Planned and coordinated logistical aspects related to the scheduling of meetings, travel and other activities.

· Participated in the recruitment process and interviews of potential candidates.

· Managed staffing actions and documents for hiring processes.

· Updated and managed several documents and trackers.

Research Assistant

CLSL De Parc-Extension
09.2015 - 05.2017

·Collaborated to a project on mental health care access for youth.

· Managed research databases with utmost diligence, ensuring data integrity and security.

· Analyzed data to produce reports of results.

Office Manager's Assistant

Norwegian Refugee Council
09.2012 - 01.2013

· Supported the Office Manager by overseeing and monitoring departments and activities to ensure proper functioning.

· Managed the recruitment process for new employees.

· Provided administrative and logistical support for the NGO's programs and projects.

· Participated in humanitarian coordination meetings.

Director's Assistant

Action Contre La Faim
05.2012 - 09.2012

· Wrote reports, executive summaries and newsletters.

· Prepared documents, reports and presentations.

· Created tools to improve internal and external communication.

Nurse

Saint-François D'Assise Hospital
05.2003 - 12.2005

· Planned and administered care to patients and evaluated their physical and mental health condition.

· Delivered compassionate and personalized care.

· Performed accurate documentation of patient assessments and interventions.

· Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.

· Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.

Education

Master of Science - International Development And Humanitarian Action

Université Laval
Québec, QC
09.2010 - 04.2012

Bachelor of Arts - International Studies And Modern Languages

Université Laval
Québec, QC
09.2006 - 04.2010

College Diploma For Technical Studies - Nursing

Cégep De Sainte-foy
Québec, QC
09.2000 - 05.2003

Skills

Adaptability and flexibility

Accomplishments

    · Arabic Language Program in Jordan and Palestine (2013-2014)

    · Trained as a Medical Technician within the Canadian Armed Forces (Reserve Unit) (2004-2006)

Interests

Participating in cultural exchange programs and homestays

Traveling and Languages

Dancing

Cooking

Yoga and Mindfulness Practices


Timeline

Manager

Government Of Canada
07.2024 - Current

Analyst

Government of Canada
03.2020 - 07.2024

Program Officer

Government of Canada
08.2018 - 03.2020

Administrative Assistant

Government of Canada
05.2017 - 08.2018

Research Assistant

CLSL De Parc-Extension
09.2015 - 05.2017

Office Manager's Assistant

Norwegian Refugee Council
09.2012 - 01.2013

Director's Assistant

Action Contre La Faim
05.2012 - 09.2012

Master of Science - International Development And Humanitarian Action

Université Laval
09.2010 - 04.2012

Bachelor of Arts - International Studies And Modern Languages

Université Laval
09.2006 - 04.2010

Nurse

Saint-François D'Assise Hospital
05.2003 - 12.2005

College Diploma For Technical Studies - Nursing

Cégep De Sainte-foy
09.2000 - 05.2003
Lilia Kizer