Lilia Castillo
Langley,BC
Summary
Administrative and Clerical Professional with 10+ years of experience providing high-level administrative, customer service, and accounting support in confidential and fast-paced environments. Strong knowledge of general accounting and bookkeeping, with hands-on experience using QuickBooks. Highly organized, detail-oriented, and results-driven, with the ability to manage multiple priorities and meet deadlines efficiently.
Overview
29
29
years of professional experience
Work History
Office Administrator / Assistant Bookkeeper
Aurora Roofing LM Ltd
Langley, BC
04.2023 - Current
- Manage daily office operations, including phones, emails, scheduling, and coordination.
- Process accounts payable and receivable, invoices, and customer/vendor payments using QuickBooks Online.
- Monitor outstanding balances and follow up with clients and vendors.
- Assist with credit card and bank reconciliations.
- Prepare, issue, and track purchase orders to ensure accurate pricing and timely delivery.
- Maintain organized records, databases, and filing systems.
- Provide administrative and accounting support to the bookkeeper.
Office Administrator / Accounting Clerk
H & A Industries Ltd
Langley, BC
05.2019 - 03.2023
- Served as primary contact for customers and vendors via phone and email.
- Processed cheques, customer payments, and monthly cheque runs.
- Reviewed and matched vendor invoices for accuracy.
- Prepared purchase orders, basic quotes, and followed up on deliveries.
- Collected current and past-due accounts to support cash flow.
- Coordinated courier shipments and maintained office records and supplies.
Facilitator
Academy of Learning Career College
Langley, BC
01.2018 - 12.2018
- Facilitated classes of up to 25 students in Computer, Business Skills, and IT programs.
- Prepared student attendance and progress reports for WCB, EI, and private sponsors.
- Monitored student performance and communicated concerns to management.
- Managed instructional materials and general administrative tasks.
Cage Administration Clerk
Research Capital Corporation | Thomson Kernaghan
Vancouver, BC
01.1999 - 01.2005
- Provided administrative support to 10+ investment brokers.
- Processed 250+ daily buy/sell transactions with high accuracy.
- Opened and maintained confidential client accounts and documentation.
- Handled securities certificates, deposits, and certified cheques.
- Coordinated with internal departments to resolve inquiries and account issues.
Medical Office Assistant
Bueno Medical Clinic
Vancouver, BC
01.1997 - 01.2001
- Managed patient scheduling, billing, and payments.
- Prepared and maintained medical and administrative documentation.
- Delivered excellent patient service in high-volume environments.
- Performed data entry, filing, and general office administration.
Education
Bachelor of Science - Nursing
Laguna College
PhilippinesDiploma - Accounting and Business Technology
Academy of Learning Career College
Langley, BC01.2018
Skills
- Office Administration & Coordination
- Accounts Payable & Accounts Receivable
- Bookkeeping & Reconciliations
- Purchase Orders & Invoicing
- Customer & Vendor Relations
- QuickBooks Online MS Word, Excel, Outlook
- Records Management & Filing
Languages
English
Timeline
Office Administrator / Assistant Bookkeeper
Aurora Roofing LM Ltd
04.2023 - Current
Office Administrator / Accounting Clerk
H & A Industries Ltd
05.2019 - 03.2023
Facilitator
Academy of Learning Career College
01.2018 - 12.2018
Cage Administration Clerk
Research Capital Corporation | Thomson Kernaghan
01.1999 - 01.2005
Medical Office Assistant
Bueno Medical Clinic
01.1997 - 01.2001
Diploma - Accounting and Business Technology
Academy of Learning Career College
Bachelor of Science - Nursing
Laguna College