Lilianna Ramirez
San Luis Obispo,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
06.2023 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Delivered successful training to more than 5 employees during tenure, educating on successful work processes and productivity strategies.
- Oversaw maintenance activities within premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
Assistant Manager
Sips Boba Bar
11.2022 - 06.2023
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Managed inventory.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Plan Room Clerk
Span Construction
07.2022 - 03.2023
- Charged materials to specific jobs and documented lost or broken tools.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
Sales Associate
Rue 21
04.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
Education
High School Diploma -
Cuesta College
San Luis Obispo, CA06.2027
Skills
- Hospitality and Professionalism
- Packaging and Labeling
- Shipment Receiving
- Coordinating Orders
- Stocking Supplies and Retail Products
- Verbal and Written Communication
- Food Serving and Preparation
- Cash Handling
- Cash Register Operations
- Motivational Leadership
- Inventory Management
- Equipment Efficiency
- Organizational abilities
- Accurate data entry
Timeline
Shift Supervisor
Starbucks
06.2023 - Current
Assistant Manager
Sips Boba Bar
11.2022 - 06.2023
Plan Room Clerk
Span Construction
07.2022 - 03.2023
Sales Associate
Rue 21
04.2022 - 08.2022
High School Diploma -
Cuesta College
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