Summary
Overview
Work History
Education
Skills
Timeline
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Lilanie Uys

Lilanie Uys

Kelvington,SK

Summary

Trustworthy and dedicated with years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Committed and hardworking with years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Reliable Job Title offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in and areas and flexible with changing business needs.

Overview

8
8
years of professional experience

Work History

Continue Care Assistant

Saskatchewan Health Authority
04.2021 - Current


  • Used coordination and planning skills to achieve results according to schedule.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed team communications and information for meetings.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Conducted research, gathered information from multiple sources and presented results.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Prepared variety of different written communications, reports and documents.

Environmental Services Housekeeper

Saskatchewan Health Authority
06.2019 - 01.2021
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Kept building entryway glass clean and polished for professional presentation.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Verified cleanliness and organization of storage areas and carts.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.

Clerk Cashier

Co Op Gas Bar
12.2019 - 10.2020
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Quickly and accurately counted drawers at start and end of each shift.

Administrative Assistant

Coastal Hire Ermelo
01.2016 - 01.2018
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered client information into databases quickly and with minimal errors.

Education

Food Safety Certificate
2020

Grade 12 -

Volkskool Carolina
South Africa
11.2000

Skills

  • Order taking
  • Maintaining store appearance
  • Cash balancing
  • Cleanliness
  • Product knowledge
  • Payment processing
  • Cash register skills
  • Cleaning and sanitizing
  • Payment collection
  • Product and service sales
  • Identification checks
  • Cash Handling
  • Basic math skills
  • Multi-tasking ability
  • Security Monitoring
  • Cash register systems
  • Credit card processing
  • Bagging and packaging
  • Customer assistance
  • Point of sale knowledge
  • Product restocking
  • Friendly demeanor
  • Customer direction
  • Customer Relations
  • Question responses
  • Good telephone etiquette
  • Written and verbal communication
  • Guest inquiries
  • Reports and documents

Timeline

Continue Care Assistant

Saskatchewan Health Authority
04.2021 - Current

Clerk Cashier

Co Op Gas Bar
12.2019 - 10.2020

Environmental Services Housekeeper

Saskatchewan Health Authority
06.2019 - 01.2021

Administrative Assistant

Coastal Hire Ermelo
01.2016 - 01.2018

Food Safety Certificate

Grade 12 -

Volkskool Carolina

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