Lilah Mines
Summerstown,ON
Summary
Looking for a workplace that is willing to work around the schedule of a University Student with a fixed school timetable. I am a hard worker with varying availability but is very eager to work when I can. Punctual and honest worker with solid background in retail environments. Satisfies customers with exceptional service. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated to resolving issues and answering customer questions to provide a positive customer service experience.
Overview
4
4
years of professional experience
Work History
Cash Office Assistant
Canadian Tire
01.2022 - Current
- Streamlined end-of-day closing procedures, expediting the closing process
- Improved cash handling accuracy by implementing efficient cash counting procedures.
- Resolved cashier discrepancies promptly, fostering an atmosphere of trust and accountability among team members.
- Prepared bank deposits efficiently, ensuring accurate accounting of daily revenue and maintaining a solid relationship with banking institutions.
- Maintained a well-organized cash office, streamlining daily tasks and increasing productivity.
Customer Service Cashier
Canadian Tire
07.2021 - Current
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Canadian Tire
04.2021 - Current
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Farm Laborer
Laframboise Acres
05.2020 - 04.2021
- Operated utility vehicles to navigate between fields and for maximum job efficiency.
- Spanned the fields and removed large rocks by lifting them into a trailer.
- Worked as a team with other laborers to complete team lifts for heavy rocks.
Education
Bachelor of Science - Life Sciences
Queen's University
Kingston, ON04-2027
High School Diploma -
Charlottenburg Lancaster District High School
Williamstown, ON06-2023
Skills
- Dependability
- Teamwork orientation
- Cash handling expertise
- Customer Service
- Time management skills
- Customer Satisfaction
- Reliability and punctuality
- Organizational abilities
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Cash Office Assistant
Canadian Tire
01.2022 - Current
Customer Service Cashier
Canadian Tire
07.2021 - Current
Cashier
Canadian Tire
04.2021 - Current
Farm Laborer
Laframboise Acres
05.2020 - 04.2021
Bachelor of Science - Life Sciences
Queen's University
High School Diploma -
Charlottenburg Lancaster District High School
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