Diligent Administrative Assistant with solid background in coordinating staff schedules and ensuring smooth operations. Proven track record in optimizing team workflows and handling daily administrative tasks efficiently. Demonstrated strong organizational and communication skills in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Staff Coordinator
Canadian National Railway Company
12.2022 - Current
Coordinated staff schedules and timekeeping for 170+ employees, and implemented resource optimization strategies for improved efficiency.
Supported 8 Senior Managers with various administrative needs across functions, including meeting preparation, timekeeping, and payroll. Executed said administrative duties through efficient and organized multi-tasking, strategic prioritization of tasks, and detail-oriented follow through.
Developed comprehensive staff allocation systems, analyzed workforce patterns, and established data-driven scheduling protocols to enhance operational flow.
Orchestrated seamless coordination between departments, fostered team cohesion, and maintained effective communication channels across operations.
Managed complex scheduling matrices, ensured compliance with labour regulations, and maintained precise documentation of staff deployment strategies.
Pioneered new staff management approaches, introduced digital coordination tools, and streamlined communication processes for enhanced productivity.
Rail Traffic Controller
Canadian National Railway Company
04.2020 - 12.2022
Managed complex rail traffic operations, coordinating up to 60 train movements across multiple territories while ensuring safety protocols and optimal route efficiency.
Monitored real-time network conditions, resolved scheduling conflicts, and implemented contingency plans to maintain fluid railway operations.
Orchestrated cross-functional teams during weather events and track maintenance, ensuring continuous service while maintaining safety standards.
Developed improved traffic flow strategies, minimizing bottlenecks and enhancing network capacity while maintaining strict safety compliance.
Education
Bachelor of Science - Food, Nutrition, And Health
University of British Columbia
Vancouver
04-2029
Skills
Organizational and administrative expertise
Operations Management
Attention to detail
Time management
Multitasking and task prioritization
Problem-solving
Strong work ethic and professionalism
Ability to work collaboratively and independently
Proficiency with MS Office / Google Suite / Zoom / SAP / Ariba