Hostess/Busser
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting and seating guests and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Cleared, sanitized and reset tables for next guests, thanked guests and invited them back upon completion of visit.
