Lihong Yi
191 Fincham Ave, Markham,Canada
Summary
Detail-oriented professional with 15 years of experience in trading and e-commerce operations, specializing in product export, quality control, and customer satisfaction.Seeking a position as an e-Commerce Fulfillment Associate at T&T Supermarket, where I can apply my expertise in logistics, inventory management, and client relations.
Overview
14
14
years of professional experience
Work History
Trading Specialist (E-commerce Operations and Export)
QINGDAO CHALLENGE TECHNOLOGY CO.,LTD
10.2009 - 07.2023
- Exported products to Japan, ensuring meticulous attention to detail and strict quality control measures
- Managed customer relationships by understanding and acting on feedback, maintaining high customer satisfaction
- Handled product categorization, store management, and shipping logistics for e-commerce orders
- Coordinated with logistics teams to ensure timely deliveries and followed up on shipment statuses
- Worked closely with customers to meet their specific requirements, ensuring clear communication and product satisfaction
Education
Master’s Degree - Social Study
Kyoto Seika University
Kyoto, Janpan03-2008
Skills
- Attention to Detail
- Order Management
- Sorting Efficiency
- Physical Stamina
- Time Management
- Basic Computer Skills
- Teamwork
- Problem-Solving
- Customer Needs Assessment
Languages
- Mandarin, Native
- English, Level 5
- Japanese, Fluent
Timeline
Trading Specialist (E-commerce Operations and Export)
QINGDAO CHALLENGE TECHNOLOGY CO.,LTD
10.2009 - 07.2023
Master’s Degree - Social Study
Kyoto Seika University
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