Ligaya Lumangtad-Pudetz
Edmonton,AB
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tap Room Lead
Sea Change Brewing Co.
Edmonton, Alberta
04.2022 - Current
- Managed inventory by maintaining accurate merchandise stock and placing orders for beer cans and kegs.
- Assisted team members in resolving customer issues through collaborative problem-solving.
- Reinforced communication skills by delegating tasks and seeking support during peak traffic periods.
- Educated customers on various beers, including production methods and unique brewing techniques.
- Adapted quickly to changing environments to meet evolving operational demands.
- Strengthened time management skills by prioritizing tasks for timely customer service.
Bartender, Server, Cook
Hanjan
Edmonton, Alberta
02.2021 - 04.2024
- Demonstrated strong communication skills while prioritizing responsibilities within team settings.
- Applied knowledge of food handling and storage techniques to ensure safety standards.
- Maintained organization and cleanliness in work areas to enhance efficiency.
- Operated POS systems while managing orders from third-party services.
Team Lead
Saje Natural Wellness
Edmonton, Alberta
02.2019 - 02.2021
- Provided administrative support by managing till operations and creating daily staff schedules.
- Advised customers on beneficial products tailored to diverse health concerns.
- Educated clients about uses, contraindications, and production methods of essential oils.
- Informed customers on topical natural health products and aromatherapy practices.
Department Manager
H&M
Edmonton, Alberta
07.2017 - 09.2019
- Administrative and operations focused; made daily schedules, worked with store reports, performed bank deposits, and other administrative work.
- Facilitated onboarding and training of new employees to ensure smooth integration into the team.
- Developed leadership skills by overseeing a team of up to 8 associates.
- Utilized conflict resolution techniques to maintain high customer satisfaction levels.
- Implemented visual merchandising strategies based on sales reports to optimize revenue potential.
Cook III
Northlands
Edmonton, Alberta
02.2015 - 03.2016
- Developed time management skills through adherence to tight deadlines in hot and cold kitchens.
- Executed precise knife techniques, including chiffonade and oblique cuts.
- Excelled in fast-paced environments, such as managing concessions and live cooking stations for various events.
Education
Bachelor of Science - Food Science and Technology Specialization
University of Alberta
Edmonton, AB06-2025
Diploma - Chemical Technology
NAIT (Northern Alberta Institute of Technology)
Edmonton, AB04-2018
Skills
- Food safety
- Quality control
- Laboratory techniques
- Time management
- Decision-making
- Excellent communication
Certification
- HACCP Managers Certificate (TAP Series, SafeCheck Training)
HACCP02882, Issued: 05/09/2024
- Food Handler Certificate (Canadian Institute of Food Safety)
CFS01-V3-LLU2104001-20240425-1, Issued: 24/04/2024, Exp: 23/04/2029
- CORE-2022 Certificate (TCPS 2)
#0000959680, Issued: 19/09/2023
Timeline
Tap Room Lead
Sea Change Brewing Co.
04.2022 - Current
Bartender, Server, Cook
Hanjan
02.2021 - 04.2024
Team Lead
Saje Natural Wellness
02.2019 - 02.2021
Department Manager
H&M
07.2017 - 09.2019
Cook III
Northlands
02.2015 - 03.2016
Bachelor of Science - Food Science and Technology Specialization
University of Alberta
Diploma - Chemical Technology
NAIT (Northern Alberta Institute of Technology)