Liga Sile
Silva Finance Company
Edmonton,AB
2
Languages
2014
years of professional experience
Seeking to combine my people-centered social work experience and hospitality strengths to improve well-being, build trust, and support positive outcomes for the people I serve. Empathy, and confidentiality to help clients feel heard, empowered, and supported. Applying high-touch customer service skills to create a welcoming experience, manage priorities under pressure, and ensure guests and clients receive timely assistance.
Work History
Cosmetics Freelancer
- Collaborated with team to conceptualize the sale targets.
- Managed client communications, ensuring timely responses and building strong professional relationships and client base.
Beauty Advisor
- Maintained knowledge of current beauty trends and product offerings to inform clients effectively.
- Collaborated with team members to ensure optimal merchandising and store presentation standards.
Sales Associate
- Assisted customers with product selection, providing tailored recommendations and enhancing overall shopping experience.
- Processed sales transactions efficiently using point-of-sale systems to ensure accurate record-keeping
Server & VIP Supervisor — Rogers Arena | 2016-20
- Provided exceptional customer service in fast-paced environment to enhance guest experience.
- Collaborated with team members to efficiently manage high-volume service during events.
- Processed cash and credit transactions accurately to uphold financial integrity.
Marketing
2 Years- Planned and supported marketing activities to promote company services and improve customer awareness.
- Conducted outbound/inbound calls to generate and follow up on
- Created and managed social media content to increase engagement and brand visibility.
Social Worker
1 Year- Supported residents and families with social services and access to government-related resources.
- Conducted follow-ups to ensure individuals received needed guidance and services.
- Coordinated with relevant public institutions and internal staff to help resolve client needs.
- Maintained accurate records and communicated updates clearly to stakeholders.
Education
Master Social Worker Program
2.5 years
Advanced Clinical Esthetics Diploma
41-week Program, 892 hours
Skills
Product marketing
Marketing
Market research
Competitive research
Sales funnel management
Scheduling
Languages
English
Professional Working
Russian
Professional Working
Timeline
Marketing
Silva Finance Company
01.2012 - 01.2014Read More
Social Worker
Rūja Nursing Home
01.2011 - 01.2012Read More
Cosmetics Freelancer
Stila (ACI Brand)
2022 - 2024Read More
Beauty Advisor
Shoppers Drug Mart
2018 - 2023Read More
Sales Associate
Charms Diamond Centre
2018 - 2021Read More
Server & VIP Supervisor — Rogers Arena | 2016-20
Rogers Arena 2016
2016 - 2018Read More
RSU Rīgas Universitāte
Master Social Worker Program
Read More
European Institute of Esthetics
Advanced Clinical Esthetics Diploma
Read More