Liezl Villanueva
Winnipeg,MB
Summary
I have been employed at the Canada Revenue Agency since October 2017, securing a permanent position in 2019. I began my career as an SP 03 officer in Employer Services and, after two years of dedicated work, was promoted to the role of SP 04 Trust Compliance Officer. During my time in this position, I excelled, which led to an opportunity to serve as an SP 05 technical advisor for a two-month period. Additionally, I have taken on the responsibilities of a coach and trainer for my team, and I had the privilege of presenting to headquarters regarding our workflow policies and procedures. Recently, I completed Financial Accounting 1 at Athabasca University, aiming to enhance my career prospects within the Canada Revenue Agency.
Overview
7
7
years of professional experience
Work History
Payroll Compliance Officer
Canada Revenue Agency
10.2017 - Current
- Review business payroll accounts to ensure that remittances and tax years are current, and identify any outstanding balances.- Contact employers and authorized representatives daily to gather necessary account information.- Prepare and send correspondence, including letters, as needed.- Issue assessments for accounts that have outstanding debit balances.- Reallocate misallocated payments to their appropriate accounts.- Cancel any invalid penalties and interest associated with accounts.- Refer accounts for audits in cases of non-compliance.- Provide resources for taxpayers, such as taxpayer relief options and links to the Canada.ca website.
Education
Financial Accounting 1 - Accounting
Athabasca University
Athabasca, ABSt. Boniface Diocesan High School
Winnipeg, MB06.2006
Skills
Communication
Languages
English
Full Professional
Timeline
Payroll Compliance Officer
Canada Revenue Agency
10.2017 - Current
Financial Accounting 1 - Accounting
Athabasca University
St. Boniface Diocesan High School
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