Lidya Dagnew Weldeselasse
Edmonton,AB
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Langano Cosmetics And Hair Extensions
01.2020 - 09.2022
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Referred to price sheets and special sale bulletins to enter price changes.
- Counted money in drawers at beginning and end of each shift.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Salesperson
Paris Boutique
03.2016 - 05.2020
- Used customer insights to develop innovative sales strategies to increase sales.
- Increased sales and customer satisfaction through personalized servicing.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Worked to build relationships with customers and built potential for additional sales.
- Managed over 50 customer calls per day
- Increased sales by 10%
Waitress
Debonairs Pizza
05.2018 - 12.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
REd SEA HIGH SCHOOL
ERITRIA ASMERA07.2003
Skills
- Telephone Reception
- Customer Complaint Resolution
- Performing Needs Assessments
- Customer Service and Assistance
- Customer Satisfaction
- Sales and Promotions
- Coin and Currency Counting
- Price Identification
Timeline
Customer Service Cashier
Langano Cosmetics And Hair Extensions
01.2020 - 09.2022
Waitress
Debonairs Pizza
05.2018 - 12.2019
Salesperson
Paris Boutique
03.2016 - 05.2020
High School Diploma -
REd SEA HIGH SCHOOL
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