Lidiia Protsyk
Oakville,ON
Summary
Dedicated professional known for creating engaging learning environments and ensuring customer satisfaction. Expertise in managing returns and exchanges while maintaining store organization. Committed to delivering exceptional service and fostering team success.
Overview
23
23
years of professional experience
Work History
cashier, shop assistant
Bedrionka
Kalish , Poland
01.2024 - 04.2024
- Ensured cleanliness and organization of checkout area and merchandise displays.
- Processed cash, credit, and debit transactions with high attention to detail.
- Managed returns and exchanges in compliance with company policies.
- Trained new cashiers on register procedures and customer service standards.
- Processed customer transactions accurately and efficiently at the point of sale.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Managed returns and exchanges while adhering to company policies.
ESL Teacher
Ternopil Council School 29
Ternopil, Ukraine
08.2008 - 12.2023
- Developed engaging lesson plans for diverse student groups.
- Facilitated interactive language activities to enhance student participation.
- Collaborated with colleagues to create a supportive learning environment.
- Assessed student progress through regular evaluations and feedback sessions.
- Implemented classroom management strategies to maintain discipline and focus.
- Organized extracurricular activities to promote cultural understanding and language use.
- Provided individualized support to students struggling with language concepts.
Shop Assistant, manager
Groupo Silva Crvalho
Sintra, Portugal
06.2001 - 04.2007
- Assisted customers in locating products and answering inquiries.
- Processed transactions accurately using point-of-sale systems.
- Monitored inventory levels and reported shortages to management.
- Implemented visual merchandising standards to attract customers effectively.
- Provided information about products and services to customers.
Education
Master of Science - Foreign Languages Education
Ternopil State Pedagogic University
Ternopil, Ukraine06-1996
Skills
- Cash handling
- Point-of-sale operation
- Transaction processing
- Customer inquiries
- Inventory management
- Visual merchandising
Languages
English
Professional
Ukrainian
Professional
Russian
Professional
Portuguese
Limited
Polish
Limited
Timeline
cashier, shop assistant
Bedrionka
01.2024 - 04.2024
ESL Teacher
Ternopil Council School 29
08.2008 - 12.2023
Shop Assistant, manager
Groupo Silva Crvalho
06.2001 - 04.2007
Master of Science - Foreign Languages Education
Ternopil State Pedagogic University