Lidiia Irodenko
Mississauga,ON
Summary
Experienced hospitality and food service professional with a strong background in gastronomy, including roles as a waiter, kitchen assistant, bar staff, and manager. Skilled in deli operations and catering preparation with hands-on experience in Canada as a Deli Clerk. Highly adaptable, fast learner, and effective multitasker with strong organizational and customer service skills. Motivated to grow and succeed in the Canadian workforce.
Overview
9
9
years of professional experience
Work History
Deli Clerk and catering
Eddies Meat and Deli market
Mississauga, Ontario
05.2023 - 02.2024
- Worked in the deli department, assisting customers with selecting meats and deli products.
- Sliced, weighed, and packaged cold cuts, cheeses, and prepared foods.
- Prepared catering orders for events, including trays, platters, and special requests.
- Maintained cleanliness and food safety standards in the deli and catering area.
- Provided friendly customer service and handled orders efficiently.
Manager
Nad&Grag
Krakow
10.2019 - 05.2021
- Conducted quality, timely performance feedback and performance appraisals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Recruited and hired qualified candidates to fill open positions.
- Entered time and attendance logs in preparation for payroll.
- Monitored staff performance and addressed issues.
Swim Instructor
Kraul
Krakow
05.2019 - 11.2019
- Assessed needs of participants and developed class exercises to address expectations.
- Handled student situations using logic and mediation skills.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Explained and demonstrated fitness and conditioning techniques and movements.
Manager
Housepizza
Krakow
03.2016 - 10.2019
- Conducted quality, timely performance feedback and performance appraisals.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Created training modules and documentation to train staff.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Entered time and attendance logs in preparation for payroll.
- Monitored staff performance and addressed issues.
Waiter
Dominium
Krakow
02.2015 - 04.2016
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Set up tables in between patrons to reduce wait times.
- Trained new employees to perform duties.
- Informed customers about specials, upselling additional food and drink items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Course - Course For Managers
Good Food
Krakow Swimming Instructor -
Green Way
Krakow Magister Inżynier - Mining And Geology
The AGH University of Science And Technology in Kr
Krakow Magister - Geology
Ivano-Frankivsk National Technical University of O
Ukraine Skills
- Staff Development
- Project Management
- Sales Techniques
- Training and Development
- Hiring and Training
- Recruitment and Hiring
- Teamwork and Collaboration
- Point of Sale (POS) System Operations
- Food Safety Standards
- Cleaning and Sanitizing
- Menu Recommendations
- Customer Service and Rapport
- Warm and Friendly
- Dish Preparation
- Delegating Work
- Inventory Control
- Safe Food Handling
- Cleaning and Organization
- Swim Instruction
- Swimming and Water Safety
- Swimming Lesson
- Microsoft Office
Timeline
Deli Clerk and catering
Eddies Meat and Deli market
05.2023 - 02.2024
Manager
Nad&Grag
10.2019 - 05.2021
Swim Instructor
Kraul
05.2019 - 11.2019
Manager
Housepizza
03.2016 - 10.2019
Waiter
Dominium
02.2015 - 04.2016
Course - Course For Managers
Good Food
Swimming Instructor -
Green Way
Magister Inżynier - Mining And Geology
The AGH University of Science And Technology in Kr
Magister - Geology
Ivano-Frankivsk National Technical University of O