Lidia Zaman
Palmdale
Summary
Dynamic and detail-oriented professional with extensive experience at Antelope Valley Medical Center, excelling in office administration and customer service. Proven ability to enhance communication and streamline processes, while ensuring HIPAA compliance. Recognized for exceptional organization and multitasking skills, contributing to a positive work environment and supporting team success.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
19
19
years of professional experience
Work History
Secretary II Surgical Service
Antelope Valley Medical Center
04.2025 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointment
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
Lead Dental Assistant
Dr. Brian Y Lee. DDS
02.2007 - 03.2025
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Coordinated continuing education courses for colleagues within the practice, further enhancing the clinical skills of each team member.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Education
EKG
CalReginal
Lancaster, CA01-2025
High School Diploma -
Antelope Valley Union Adult School
Lancaster, CA11-2024
Medical Assistant
United Education Institute
Van Nuys, CA10-2002
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- File management
- Multi-line phone systems
- HIPAA guideline compliance
- Multitasking and time management
- Documentation and recordkeeping
Languages
Spanish
Full Professional
Timeline
Secretary II Surgical Service
Antelope Valley Medical Center
04.2025 - Current
Lead Dental Assistant
Dr. Brian Y Lee. DDS
02.2007 - 03.2025
EKG
CalReginal
High School Diploma -
Antelope Valley Union Adult School
Medical Assistant
United Education Institute
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