Lidia Russom
Scarborough,Canada
Summary
Dynamic caseworker with a proven track record at Sojourn House, excelling in client advocacy and crisis intervention. Skilled in developing personalized service plans and fostering community resource connections, I empower individuals to achieve stability and wellbeing. My empathetic counseling approach enhances client interactions, ensuring comprehensive support and positive outcomes.
Overview
6
6
years of professional experience
Work History
Caseworker (Relief)
Sojourn House Refugee Family Shelter
06.2024 - Current
- Conduct comprehensive intake assessments to identify client needs and create personalized service plans for refugees and individuals with neurodivergent conditions
- Manage caseloads and provide ongoing support, ensuring clients receive necessary services and referrals to community resources
- Facilitate individual and group counseling sessions, promoting emotional wellbeing and coping strategies
- Maintain accurate and confidential client progress records, adhering to organizational standards and protocols
Housing Worker
The Housing Help Centre
11.2024 - 04.2025
- Conducted comprehensive assessments to determine housing needs, eligibility, and support services for individuals and families facing homelessness or housing instability
- Developed and implemented individualized housing plans, linking clients with resources to secure and sustain permanent housing
- Advocated for clients to access government programs, financial assistance, and social services to provide holistic support
- Coordinated with landlords, housing agencies, and social service providers to facilitate smooth housing transitions and promote tenant stability
- Provided ongoing case management, connecting clients with mental health services, addiction support, and employment programs
- Monitored and evaluated client progress, maintaining detailed case notes and documentation to track housing outcomes
- Facilitated crisis interventions, assisting clients with eviction notices, landlord disputes, or financial difficulties
Long-Term Care Placement
Rekai Centre
Toronto
09.2022 - 04.2023
- Company Overview: Toronto
- Assisted residents, including those with dementia, with daily activities such as personal care, mobility assistance, and meal preparation, ensuring a safe and dignified living environment
- Developed and implemented engaging programs tailored to residents' cognitive and physical abilities to foster social interaction and improve quality of life
- Facilitated communication between clients, families, and interdisciplinary teams, advocating for resident needs and preferences
- Monitored changes in residents' health and behavior, reporting concerns to nursing staff and contributing to care plan adjustments
- Built trusting relationships with residents, promoting autonomy and involvement in care decisions
- Toronto
Youth Leadership - Volunteer
Immigrant Services
Guelph
01.2019 - 04.2019
- Company Overview: Guelph
- Mentored youth, supporting skill development and enhancing self-esteem through structured leadership programs
- Provided translation services during workshops and events, facilitating communication for participants from diverse linguistic backgrounds
- Assisted in the planning and execution of community events, including cultural celebrations and educational workshops
- Collaborated with program coordinators to gather feedback, contributing to program improvements
- Guelph
Education
George Brown College
Toronto, None06-2024
Skills
- Case management
- Regulatory compliance
- Crisis intervention
- Client advocacy
- Community resource linkage
- Data entry
- Effective communication
- Team collaboration
- Empathetic counseling
- Time management abilities
- Teamwork and collaboration
- Client interaction
- Client assessment
Timeline
Housing Worker
The Housing Help Centre
11.2024 - 04.2025
Caseworker (Relief)
Sojourn House Refugee Family Shelter
06.2024 - Current
Long-Term Care Placement
Rekai Centre
09.2022 - 04.2023
Youth Leadership - Volunteer
Immigrant Services
01.2019 - 04.2019
George Brown College
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