Lida Paz

At TELUS' Network Optimization team, I strategically managed the migration of acquired ADT customers from legacy systems to the TELUS Secure Business value chain, standardizing customer information and enhancing customer experience, while contributing to overall business growth.

Delivered large, complex Site transformation projects, under budget and ahead of schedule. Estimated, budgeted, and controlled project cost and resources, joining forces with workstreams and financial controllers.

Led a 6-person Scrum team in delivering integration solutions for Small and Medium Health Care Providers.

Managed migration projects focused on Cloud Technologies (Azure, AWS) for health care, banking, retail, and manufacturing companies, from contract to implementation and post launch support.

Managed Business Intelligence rollouts across LATAM as part of the Business transformation strategy, with budgets up to USD 2M.

Managed Validation projects for automated systems (HVAC, purified water, and dosing systems) following Good Automated Manufacturing Practices (GAMP).