Lida Lewis
Vanderhoof,BC
Summary
Dedicated to delivering exceptional customer service with a focus on building strong relationships. Possesses extensive retail experience and effective communication skills. Task-driven and committed to achieving results efficiently and effectively. Strong work ethic ensures completion of responsibilities with minimal supervision.
Overview
10
10
years of professional experience
Work History
Cashier
HomeHardware
Vanderhoof, British Columbia
03.2022 - Current
- Assisting customers by welcoming them and helping them find store items.
- Utilized the Point-of-Sale system to finalize transactions for cash, checks, cards, and activating gift cards.
- Maintaining six departments through regular price updates and hanging new weekly sale tags. Performing monthly cycle counts and preparing for the annual inventory count. Restocking shelves, dusting, and reorganizing displays during slower periods of operation.
- Addressed customer inquiries via phone regarding questions and orders.
- Processed returns and exchanges following company policies.
- Assisting customers in the paint department. Mixing paint when required.
Store Assistant
New Beginnings
Vanderhoof, British Columbia
08.2021 - 03.2022
- Greet customers, and assess needs and preferences.
- Mix paint.
- Operated the cash register and processed transactions efficiently, ensuring accurate customer payments.
- Received and verified shipments for accuracy, maintaining quality standards.
- Maintained cleanliness of sales floor and backroom to support a welcoming environment.
- Performed merchandising, display maintenance, and floor moves to optimize product placement.
- Stocked shelves and supplies to ensure availability of popular items.
- Executed daily opening and closing duties, including register counts and alarm settings.
- Renewing the window display seasonally.
Grocery Store Cashier
Four Rivers Co-op
Vanderhoof, British Columbia
03.2018 - 08.2021
- Performed opening duties such as turning on registers and balancing drawers for start-up operations.
- I greeted customers, answered questions, and provided information on products.
- Processed payments using cash register, credit and debit cards, checks, and gift cards.
- Offered loyalty program discounts to customers when appropriate. Promoted special sales events, or new products being offered in the store.
- Processed returns and exchanges following store policy guidelines.
- Monitored expiration dates on perishable items in order to remove outdated items from shelves.
- Checked personal identifications during alcohol and tobacco sales.
- Responded to customer inquiries and resolved issues to ensure satisfaction. Handled customer complaints in a professional manner while remaining calm under pressure.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Identified and quickly handled spill clean-up.
- Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
- Balanced cash drawer at the end of shift according to store policy.
Front Store Cashier
Tim Horton's
Vanderhoof, British Columbia
09.2017 - 03.2018
- Greeting customers promptly, responding to questions, and taking food and drink orders. Provided accurate information on product availability, pricing, and promotions.
- Processed cash, check, and credit card transactions accurately and efficiently.
- Prepare all drink orders, and hand out baked goods.
- Provided assistance to other staff members during peak hours or when needed.
- Watch and complete tests after every training video.
- Ensured all checkout areas were clean, well-stocked, and properly maintained.
- Trained new cashiers on procedures and best practices effectively.
- Watch and complete tests after every training video.
Sales Associate
Speedee's/Mill Brothers
Prince George, British Columbia
08.2015 - 08.2017
- As the Associate for the Art Department, I helped customers find specific products, answered questions, and offered product advice.
- Processed transactions accurately using the point-of-sale system.
- Placed special orders, called other stores to find desired items, ordered new stock, sent quotes, printed invoices, processed deliveries, and returned email inquiries.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Received and arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Assistant
Tops and Bottoms
Prince George, British Columbia
03.2015 - 08.2015
- Assisted customers in selecting products to meet their needs. Provided product knowledge to enhance customer experience.
- Processed sales transactions accurately using point-of-sale systems. Accepted and completed cash, check and credit card payments.
- Assisted customers with returns, exchanges and refunds.
- Answered incoming telephone calls and emails to provide store, product, and service information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Organized stockroom shelves, racks and bins according to store layout and product categories.
- Fostered relationships with customers to expand the customer base and keep purchase files up to date.
- Processed special orders for out-of-stock items when necessary.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Expires 7 July 2028 - WHMIS Certification
Canada Safety Training Centre
07-2025
Expires 20 July 2027 - Pesticide Dispenser Certificate
Ministry of Environment And Climate Change, BC
07-2022
Teachers Assisting
Ashworth College
03-2021
Certificate in Mindfulness
Allegra Learning Solutions
03-2019
Aromatherapy 101
West Coast Institute of Aromatherapy
12-2014
Not Completed - Sociology And Communication
University of South Africa
01-2004
Call Centre Training
Winchester Training Academy
05-2003
Computer And Internet Literacy Course
Creative Minds
10-1999
High School Diploma -
East London Technical Collage
12-1991
Skills
- Effective communication
- Point-of-sale operations
- Inventory management
- Calm under pressure
- Social perceptiveness
- Multitasking
- Teamwork and collaboration
- Conflict resolution
- Product knowledge
- Sales strategies
Affiliations
Gardening, art, photography, hunting, fishing, reading, people watching.
Timeline
Cashier
HomeHardware
03.2022 - Current
Store Assistant
New Beginnings
08.2021 - 03.2022
Grocery Store Cashier
Four Rivers Co-op
03.2018 - 08.2021
Front Store Cashier
Tim Horton's
09.2017 - 03.2018
Sales Associate
Speedee's/Mill Brothers
08.2015 - 08.2017
Sales Assistant
Tops and Bottoms
03.2015 - 08.2015
Expires 7 July 2028 - WHMIS Certification
Canada Safety Training Centre
Expires 20 July 2027 - Pesticide Dispenser Certificate
Ministry of Environment And Climate Change, BC
Teachers Assisting
Ashworth College
Certificate in Mindfulness
Allegra Learning Solutions
Aromatherapy 101
West Coast Institute of Aromatherapy
Not Completed - Sociology And Communication
University of South Africa
Call Centre Training
Winchester Training Academy
Computer And Internet Literacy Course
Creative Minds
High School Diploma -
East London Technical Collage
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