LICHAO WANG
London,ON
Summary
Adept Department Manager and Tour Leader with a proven track record at Utour International Tourism Group Co, Ltd, where I spearheaded the creation of innovative winter products for Northern Europe, significantly boosting revenue. Skilled in communication and problem-solving, I excel in customer service and flexibility, I was involved in organizing a large-scale event with 6000 attendees.
during the pandemic, as one of the first professional outbound tour guides in China, depend on Over my 25-year career experiences. Organized employees to help the local community with some plaanning work during the pandemic. After a year , we received the 10th HuTong Tourism development and Design Award in Beijing, this event was interviewed by BeiJing TV and broadcast TV show, and awarded a “Key tourism team ” project by the BeiJing Municipal Bureau of Culture and Tourism.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Department Manager
Utour International Tourism Group Co, Ltd
02.2017 - 04.2022
Responsible for product design, marketing promotion, cost control ,and handing complain
Pioneered the design of winter products for Northern Europe,enriching the product line and increasing the company’s revenue
Tour Leader
Utour International Tourism Group Co, Ltd
05.2012 - 04.2017
Responsible for providing travel itinerary service, including travel advice, arranging accommodation, catering, transportation and other service.
In 2014, participated in the Guinness World Record event that organized over 6000 Chinese celebration parade in Nice, France. During this event, as head of tour leader, achieving significant success
Tour Leader
Unide(BeiJing) International Travel Service Co.Ltd
02.2005 - 02.2010
Leading Chinese tourists to the United States, Australia,and New Zealand for travel
Tour Leader
China Comfort Travel Group
03.2000 - 03.2005
Responsible for leading Chinese tour group in East Asia
Education
No Degree - Tourism - Travel Management
Fanshawe College
London, None05-2026
BBA - Business-Administration
Beijing Technology And Business University
Beijing,China06-2004
Associate of Applied Science - Food And Beverage Managemen
Beijing Business Colloege
Beijing06-1999
Skills
Communication Skills
Customer service
Flexibility
Problem-solving skills
Accomplishments
awarded as one of the Top 10 Employees of the Utour international Tourism Group Co, Ltd
Beijing Municipal Bureau of Culture and Tourism recognized our team as a "Key Tourism Team
Languages
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
Certification
Full Driver’s License with a clean record
Safe Travel Planner certifications
Food Safety certifications
Timeline
Department Manager
Utour International Tourism Group Co, Ltd
02.2017 - 04.2022
Tour Leader
Utour International Tourism Group Co, Ltd
05.2012 - 04.2017
Tour Leader
Unide(BeiJing) International Travel Service Co.Ltd
02.2005 - 02.2010
Tour Leader
China Comfort Travel Group
03.2000 - 03.2005
No Degree - Tourism - Travel Management
Fanshawe College
BBA - Business-Administration
Beijing Technology And Business University
Associate of Applied Science - Food And Beverage Managemen
Beijing Business Colloege
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