Libin Louis

Certified Salesforce Solution Consultant with over 9 years of experience in Salesforce CRM and Banking/Financial ERP domains. Expert in facilitating stakeholder discussions to extract requirements and present technical solutions, including platform capabilities and integrations. Skilled in supporting requirements gathering and design for Salesforce and cloud solutions. Actively engages in agile planning and design sessions, leveraging lean-agile principles to drive sustainable innovation. Proficient in consulting and project management.

• FOND Points from the Client team and Onshore team for adding the best value to the projects
• Heir of the SPOT Award at Akamai for Best Performance for a Project in Q2, 2018
• Received Focus Recognition Award for Covering Maximum Test cases at Aptean in Q4, 2016
• Got Rising Star Award for Best Performance within 6 months of joining Accenture

• Technical experience in Salesforce Administration (SFA), profiles, creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval processes
• Solid exposure of administration, configuration, implementation, and Support of Salesforce CRM and Financial ERP
• Proficient in using JIRA, Microsoft Test Manager, Bugzilla, HP ALM, IBM Rational CQ, TFS, MS Office, VMware and Fiddler
• Experienced in Sales, Service, Health, CPQ and Financial Services Clouds
• Devops and deployment using Git, DevOps Center tools
• Performed Back-end testing using SQL Queries and API to retrieve the data from the database and check data integrity
• Expertise in running API integration tests for Mulesoft APIs using POSTMAN client and automating them

• AWS, MFI and Postnord - Salesforce Consultant for end-end product configuration and business requirement fulfillment using Sales Cloud, Service Cloud applications
• SHARP health Care, Bank Leumi, Strategic Financials Solutions, Zoetis - Salesforce Consultant, Functional testing, UAT, Agile process, Postman tool for API testing, Salesforce platform was used and apps from Health Cloud, Financial Cloud, Service Cloud, and Mulesoft APIs were tested.
• Akamai Technologies, Manual testing, Postman tool for API testing, Keyword driven framework for Automation, Agile process, Tested the Service Cloud application and Mulesoft APIs and Salesforce domain experience.
• Aptean, Worked on a web-based and standalone product called Computron. Fixed Assets module, Purchase Orders module, Inventory module, Accounts Payable module all tested. Conducted build verification, component integrations, end-to-end testing, lightweight performance testing.
• First Data, Implemented an encryption system called Transarmor 2.0. Applied GQL to automate test cases and worked on EMV chip cards, credit card transactions, and POS machines.

• Pioneer in analyzing, designing, scheduling, construction, and execution of enterprise or product software-based solutions
• Proven track record in building and delivering meaningful testing, providing analytical assessments on usability, isolate blockers and enable operational capabilities
• Spearheaded technology and process redesign, roadmap planning, and identifying touch points in multi-cloud implementations
• Competent in estimating the Effort Forecast, ability to utilize the complete framework, execute test plan and test strategy, monitor the progress in frequent intervals through metrics
• Accomplished configuration and customization of the salesforce platform, and contribute efforts to execute testing, training and documentation
• Interface with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment by ensuring what they need from CRM
• Accountable for working in an Agile environment whereas build and configure custom solutions utilizing Salesforce and technologies
• Independently communicate with both technical team members and stakeholders to deliver, maintain and configure to a high quality

• Good Understanding of Salesforce Administration (SFA), profiles, creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval processes
• Solid exposure of administration, configuration, implementation, and Support of Salesforce CRM and Financial ERP
• Proficient in using JIRA, Microsoft Test Manager, Bugzilla, HP ALM, IBM Rational CQ, TFS, MS Office, VMware and Fiddler
• Experienced in Sales, Service, Health, CPQ and Financial Services Clouds