Compassionate Social Worker Case Manager with background in managing cases for diverse clientele, including at-risk youth and adults. Strong skills in case management, crisis intervention, and counseling. Demonstrated ability to form constructive relationships with clients to help foster growth and positive change. Achieved significant impact in previous roles through advocacy and resource coordination to improve client outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Personal Service Coordinator
Turning Point Rural Mental Health
Mendota
12.2018 - Current
Assist in the accomplishment of the client Plan of Care (POC) under the clinical direction of the Mental Health Professional and supervision of the PSC Supervisor/Assistant Program Director
Collaborate with clients to develop an Individualized Service Plan
Complete and submit timely documentation of client services/progress per Medi-Cal documentation guidelines
Advocate and communicate closely with local agencies, vendors, resources to provide quality client care
Participate in daily client consultation and weekly meetings with the treatment team and one-on-one with the PSC Supervisor
Advocacy Project Manager/Advocate
The Carmen Meza Center A Project of RCS
Firebaugh
10.2004 - 09.2016
Company Overview: RCS - Rape Counseling Services of Fresno, Inc
Provide crisis intervention, crisis counseling, advocacy, court accompaniment
Facilitated In-service training to rural law enforcement, health clinics, faith based organizations, schools, and maintain a healthy working collaboration with partner agencies
Complete in-take enrollment for new and existing clients
Case management & CPS referrals and reports
Construct and complete work plans and report objective findings in order to maintain an efficient compliance record for our funding sources
Community Education presentations and record keeping within the ETO software
Coordinate Outreach events with other service providers
Manage Firebaugh and Coalinga offices
RCS - Rape Counseling Services of Fresno, Inc
Education
Master of Science - Social Work
Fresno Pacific University
Fresno, CA
05-2025
Skills
Crisis intervention
Case management
Regulatory compliance
Client advocacy
Individualized service planning
Data documentation
Effective communication
Fluent in Spanish
Affiliations
City Council Women for the City of Mendota
Board Member of Emanuel Out Reach Center
Certification
Mandated Reporting Certificate March-2025
SBIRT Certificate December-2024
Majaree Mason Center – September 2013 40 Hour Domestic Violence Counselor Training
Rape Counseling Service of Fresno, Inc. – April 2005 40 Hour Sexual Assault State - Certified Training
Regional Director of Operations at Acorn Health – Formerly Turning Point Autism CentersRegional Director of Operations at Acorn Health – Formerly Turning Point Autism Centers