Libby Smith
16 Maggie Lane, Pleasant Grove,PE
Summary
Through working in customer service over the years I have found to have a passion for connecting with people and listening to their stories. This industry has allowed me to become exceptional at being quick to think on my feet, providing a welcoming environment to those I encounter, and to maintain professionalism in stressful situations. These are skills I know will benefit me and be put to use in any of my future professional endeavours.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Casa Mia by the Sea
Victoria, PE
07.2023 - Current
- Adapted to working at a second location restaurant with multiple different staff and menu variations from the primary location.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area.
- Remained focused, calm and professional during peak rush hours.
- Provided assistance to coworkers when needed, worked as a team.
Food and Beverage Server
Casa Mia Downtown
Charlottetown, PE
04.2023 - Current
- Provided friendly and fast service to customers.
- Managed multiple tables and customers at once, multitasking as a; host, server, and bartender.
- Greeted guests and provided them with any information they wished to know.
- Remained focused, calm and professional during peak rush hours.
Dance Instructor
Roberts Academy of Dance
Charlottetown, PE
09.2023 - 06.2024
- Interacted with students aged 3-18 providing support, encouragement, and a welcoming environment while also establishing structure and rules.
- Planned for each class; teaching the basics of stepdancing, the basics of stage performance, and the importance of a good attitude.
- Interacted with parents and addressed concerns as needed throughout the year.
Volleyball Coach
Stonepark Intermediate School, P3 Volleyball Club
Charlottetown, PE
01.2021 - 11.2023
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
Food and Beverage Server
La Rose Bistro
Cavendish, PE
06.2022 - 09.2022
- Worked as a team with fellow servers, hosts, bartenders, chefs, and management to provide the peak dining experience to customers as a brand new restaurant.
- Kept up with front and back of house duties; cleaning, organizing, and preparing food.
- Provided information to local tourists of sights to see across the island during their stay.
Intern
Computers for Success, Government of PEI
Charlottetown, PE
06.2021 - 12.2021
- Trouble shooting software, hardware, and network problems.
- Refurbished old and aged computers so they could be donated to nonprofit organizations.
- Keeping inventory and utilizing spreadsheets.
- Installing Windows operating systems
- Gained knowledge on the inner workings of IT shared services.
Food and Beverage Server, Cashier
Tim Hortons
Winsloe, PE
10.2018 - 06.2021
- Provided kind and efficient service to customers.
- Handled card and cash payments.
- Learned how to stay calm and professional in stressful environments.
- Became familiar with all drink and food orders, able to provide information about them and make them.
Education
Primary Care Paramedicine -
Holland College
CharlottetownBachelor Of Arts - English
Mount Saint Vincent University
HalifaxCharlottetown Rural High School
Charlottetown, PE06.2021
Skills
- Strong work ethic
- Able to multitask
- Calm demeanor
- Teachable
- Teamwork based
- Always striving for excellence
Certification
- Responsible Beverage Server Certification
- Canadian Red Cross First Aid and CPR
- Heart and Stroke BLS
- Heart and Stroke PEARS
- Paramedics Physical Abilities Test
- ITLS
Languages
English
Native or Bilingual
French
Native or Bilingual
Additional Information
References;
Juliette Roberts: (902) 394-3746, juliette_roberts@live.com
Gina Aghdassi: (902) 314-9994
Daniel McCarthy: (902) 314- 3633, daniel.mccarthy@islandems.ca
Timeline
Dance Instructor
Roberts Academy of Dance
09.2023 - 06.2024
Food and Beverage Server
Casa Mia by the Sea
07.2023 - Current
Food and Beverage Server
Casa Mia Downtown
04.2023 - Current
Food and Beverage Server
La Rose Bistro
06.2022 - 09.2022
Intern
Computers for Success, Government of PEI
06.2021 - 12.2021
Volleyball Coach
Stonepark Intermediate School, P3 Volleyball Club
01.2021 - 11.2023
Food and Beverage Server, Cashier
Tim Hortons
10.2018 - 06.2021
- Responsible Beverage Server Certification
- Canadian Red Cross First Aid and CPR
- Heart and Stroke BLS
- Heart and Stroke PEARS
- Paramedics Physical Abilities Test
- ITLS
Primary Care Paramedicine -
Holland College
Bachelor Of Arts - English
Mount Saint Vincent University
Charlottetown Rural High School