Libby Liu-Smith
Richmond,Canada
Summary
With a proven track record in leading, implementing and optimizing HR technology solutions, backed by an MBA, over 10 years of HR & business experience, and a Project Management Professional (PMP) designation, I bring a comprehensive understanding of Human Capital Management (HCM), HRIS, Payroll, ERP and Workforce Management.
A dedicated individual who combines HR, Business and System experiences in leading digital transformation and change management initiatives, post M & A integration, enhancing operational efficiency and foster a culture of continuous improvement.
Overview
18
18
years of professional experience
Work History
Human Resource Information System Manager
Paper Excellence Group
01.2020 - Current
- Oversaw system design and evaluation, improvement, maintain and manage current HRIS system (UKG).
- Managed HR system-related projects including fully cycle project management, change management, new implementation, update, or change.
- Led multiple cross-functional teams in HRIS implementation, payroll system implementation, data migration and SAP integration.
- Successfully led US payroll and benefit system migration project in 2 months; HRIS implementation of 7 divisions within 18 months.
- Demonstrated thorough knowledge of HR policies and processes; optimized workflows within HR department through continuous review and enhancement of existing HRIS configurations.
- Built a team from project implementation, configuration, training, communication, to support team addressing issues promptly and maintaining high levels of customer satisfaction.
- Developed and maintained detailed documentation of HRIS processes, ensuring accurate knowledge transfer during staff transitions or onboarding new team members.
- Managed HR functions for global executive staff in the US office.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Graduate Teaching Assistant (part Time)
Simon Fraser University
01.2024 - Current
- HR Management Course
Office Manager, EA to the CEO, Project Manager
Clevest Solutions Inc. (Now IFS)
05.2013 - 01.2020
- Acted as HR Manager overseeing the full spectrum of HR functions, including recruiting, onboarding, people operations processes, and off-boarding.
- Led various projects assigned by the CEO, encompassing new market initiatives in Asia, Merger & Acquisition activities.
- Confidentially assisted in multiple M&A and financing activities, collaborating with various venture capital companies.
- Served as business lead in Asia market including conduct product demos and business negotiations in English and Mandarin.
- Participated in weekly Senior Management meetings, actively contributing to discussions and following up on action items.
- Orchestrated companywide meetings and events, including All-Hands meetings, Board meetings, and Annual General Meetings (AGM).
- Supervised office administration ensuring smooth facility operations and reception services.
- Assisted the CFO with legal tasks related to investment, financing, immigration, and shareholder issues.
- Managed and prioritized the CEO’s schedule, calendar, meetings, and travel itinerary, demonstrating effective time and resource management.
Assistant Manager (Program) & Employer Relations Specialist
Immigrant Services Society of BC
02.2011 - 05.2013
- Managed and supported manager in overseeing 14 staff at multiple sites of Job Seeking program.
- Ran job seeking programs helping unemployed clients in resume writing, interview skills.
- Served as employer relations specialist to secure job opportunities for clients.
- Managed staff meetings, manager's meetings, and other events to facilitate effective communication and team collaboration.
- Monthly reporting with success stories for the BC Provincial Government contracts, showcasing program achievements and outcomes.
- Professionally managed staff issues and customer complaints, ensuring prompt and satisfactory resolutions.
- Implemented marketing strategies, including community events, job fairs to promote programs and attract participants
Case Manager
Ministry Of Social Development - Work And Income NZ
05.2006 - 09.2009
- Top Performer in case management specialized in assisting unemployment clients.
- Demonstrated thorough interview skills, accurate processing rate and deep knowledge in labor market.
- Facilitated job search workshops and seminars daily with youth, long-term unemployed and multi-cultural groups.
- Highly rated employment placement results in a high workload and constantly changing environment.
- Showed high integrity and strong work ethnics with an excellent customer satisfaction rating.
Education
MBA - Business Administration And Management
Beedie School of Business, Simon Fraser University
BC, Canada12.2023
Graduate Diploma in Business Administration -
Beedie School of Business, Simon Fraser University
BC, Canada01.2021
Master of Professional Studies in Language Teaching - Education
The University of Auckland
New Zealand 01.2004
Bachelor of Arts - Education
Shandong Normal University
China01.1999
Skills
- HR system management
- System integration and implementation
- UKG, Kronos/WFM, Payroll and ERP systems
- Global HR Management
- Project Management
- Change Management
- People Operations
- HR Data Analysis
- HR Process
- Team Leadership
Timeline
Graduate Teaching Assistant (part Time)
Simon Fraser University
01.2024 - Current
Human Resource Information System Manager
Paper Excellence Group
01.2020 - Current
Office Manager, EA to the CEO, Project Manager
Clevest Solutions Inc. (Now IFS)
05.2013 - 01.2020
Assistant Manager (Program) & Employer Relations Specialist
Immigrant Services Society of BC
02.2011 - 05.2013
Case Manager
Ministry Of Social Development - Work And Income NZ
05.2006 - 09.2009
MBA - Business Administration And Management
Beedie School of Business, Simon Fraser University
Graduate Diploma in Business Administration -
Beedie School of Business, Simon Fraser University
Master of Professional Studies in Language Teaching - Education
The University of Auckland
Bachelor of Arts - Education
Shandong Normal University
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