Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lianna Abdunaryan

Sherman Oaks,CA

Summary

Developed skills in a fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Known for strong interpersonal and problem-solving abilities that contribute to high customer satisfaction and consistent results.

Overview

3
3
years of professional experience

Work History

Shadowing a Pharmacist

Memorial Medical Pharmacy
11.2024 - 03.2025
  • Shadowed a licensed pharmacist to gain firsthand insight into daily responsibilities, including prescription verification, patient counseling, and medication dispensing
  • Observed the pharmacist’s role in clinical decision-making, dosage adjustments, and drug interaction prevention to ensure safe and effective patient care
  • Attended patient consultations and learned how to clearly communicate medication instructions, side effects, and safety precautions
  • Gained exposure to pharmacy workflow, including inventory management, insurance processing, and coordination with physicians and healthcare providers
  • Developed a strong understanding of HIPAA regulations, pharmacy ethics, and the importance of accuracy and confidentiality in healthcare
  • Strengthened professional communication skills by interacting with patients, pharmacy staff, and other healthcare professionals in a collaborative setting

Customer Service and Sales Representative

Calstar Waste Services
03.2022 - 05.2024
  • Responded to inbound customer inquiries via phone and email regarding dumpster rentals for construction and residential cleanup projects
  • Assessed client needs and recommended appropriate bin sizes and service options to ensure optimal customer satisfaction
  • Scheduled and coordinated timely deliveries and pickups by communicating effectively with logistics teams and clients
  • Provided detailed pricing information and service quotes, supporting the sales process and contributing to revenue growth
  • Maintained accurate records of customer interactions, service schedules, and order confirmations to ensure seamless operations
  • Built relationships with customers and community to promote long term business growth.

Education

No Degree - Biology, Ba

California State University, Northridge
Northridge
05-2027

High School Diploma -

Holy Martyrs Ferrahian High School
Encino, CA
06-2023

Skills

  • Professional Verbal and Written Communication
  • Administrative Support
  • Basic Medical Terminology
  • Understanding of HIPAA Compliance
  • Microsoft Office (Word, Excel, Outlook)
  • Google Workspace (Docs, Sheets, Calendar)
  • Client Needs Assessment
  • Multitasking in Fast-Paced Environments
  • Familiarity with Pharmacy Workflow
  • Patient Interaction in a Healthcare Setting

Languages

English
Native or Bilingual
Armenian
Native or Bilingual

Timeline

Shadowing a Pharmacist

Memorial Medical Pharmacy
11.2024 - 03.2025

Customer Service and Sales Representative

Calstar Waste Services
03.2022 - 05.2024

No Degree - Biology, Ba

California State University, Northridge

High School Diploma -

Holy Martyrs Ferrahian High School
Lianna Abdunaryan