Liana Julia Cerrito-Gallant
Springhill,NS
Summary
Focused and versatile professional. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in multi-phone line system, data-entry and database administration, and social media. Multi-tasker and has reliable transportation with a full Class 5 License.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Westmoreland Animal Hospital
08.2021 - 06.2022
- Triaged incoming patients to determine treatment needs and urgency of care.
- Assisted veterinarians and technicians with exams, procedures and X-rays.
- Restrained animals of different sizes and temperaments during appointments.
- Assisted senior staff with blood analyses and physical assessments.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using Cornerstone.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Used proper diluent and reconstituted vaccine.
- Performed nail trims on various sizes and temperaments.
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Volunteer Firefighter
Springhill Fire Department
12.2021 - Current
- Administered first aid and conducted emergent response management.
- Drove and operated Rescue apparatus.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Assisted with regular maintenance of firefighting equipment.
- Prepared incident reports detailing personnel, location and results of each call.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Evaluated areas after containing fires to identify and suppress hot spots.
Canine Kennel Attendant
Wag Canine Recreation Centre
08.2022 - Current
- Collected animal waste produced during outdoor play and discarded in trash or approved receptacles.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and play yard.
Education
Certificate - Pharmacy Technician
Coursera
Nova Scotia03.2024
Career Diploma - Veterinary Assistant
PCDI Canada / Ashworth University
Springhill, NS11.2021
Certification - Animal Psychology
New Skills Academy
Vaughan, ON06.2020
Certificate - Italian
The Italian Academy
Siracusa, Italy09.2016
Skills
- Excellent verbal and written communication
- PPE Compliance
- Medical History Taking
- Patient Triage
- Emergency Vehicle Operation
- CPR and First Aid
- Basic Life Support
Accomplishments
- Pharmacy Technician Certificate
- Medical Terminology and Human Body Fundamentals Certificate
- Basic Firefighter Level 1 Certified
- Advanced Medical First Responder Certified (Canadian Red Cross)
- Vehicle Extrication Certified
- Wildland Fire Certified
- Pet First Aid Certified
- Veterinary Assistant (Career Diploma)
Additional Information
- Raised donations for Sun Life Walk to Cure Diabetes JDRF
- Fundraiser for Save Our Scruff
- Fundraiser for Soi Dog Foundation
- Fundraiser for Fetch & Releash
- Collected donations for Animal Shelters
- Stair Heros for Lung Association Nova Scotia and PEI
Timeline
Canine Kennel Attendant
Wag Canine Recreation Centre
08.2022 - Current
Volunteer Firefighter
Springhill Fire Department
12.2021 - Current
Veterinary Assistant
Westmoreland Animal Hospital
08.2021 - 06.2022
Certificate - Pharmacy Technician
Coursera
Career Diploma - Veterinary Assistant
PCDI Canada / Ashworth University
Certification - Animal Psychology
New Skills Academy
Certificate - Italian
The Italian Academy
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