Dynamic Eligibility Supervisor with extensive experience at the Department of Children and Family Services, excelling in financial analysis and compliance management. Proven track record in enhancing fiscal operations and resolving system defects, while fostering team collaboration. Adept at collaborating with cross-functional teams, streamlining processes, and ensuring accurate financial reporting.
Analyzed and processed Social Security Income/Social Security Administration (SSI/SSA) overpayments and refunds.
Approved Trust Warrant Requests, Encumbered Payment Requests, and Special Warrant Requests as Level I through eCAPS.
Prepared monthly bank reconciliations and management reports.
• Maintained and updated internal logs of all refunds.