LIANA LATINOVIC
Mississauga,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Energy Exchange
Solis Movement
Etobicoke, ON
2025.04 - Current
- Greeted guests promptly and consistently set aprofessional tone with friendly assistance
- Checked in customers and ensured they were ready for classes
- Cleaned props, equipment and rooms in between classes
Energy Exchange- SPINCO
Waterloo, Canada
2024.09 - Current
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Checked in riders and give riders the correct spin shoe size
- Cleaned bikes and spin room in between classes
Assistant, Receptionist
Blossom Skin Boutique
Mississauga, Canada
2023.04 - Current
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Scheduled appointments for clients, customers, and other visitors while protecting clients' rights and maintaining confidentiality of personal information and financial information
- Updated files and managed office files
- Processed payments for clients and scheduling their next appointments in available time slots
Ambassador
Make-A-Wish
Wilfrid Laurier University, Canada
2023.09 - 2024.08
- Assisted in event planning and on campus social events
- Event planning and hosting booths for fundraisers
DD classroom
Mississauga, Canada
2021.09 - 2022.06
- Provided individualized support to children with Down syndrome and other disabilities, helping them develop essential math and reading skills through tailored instruction and encouragement
- Designed and facilitated engaging, interactive activities that promoted learning and social interaction, creating a nurturing environment that enhanced both academic and personal growth
Cashier
Battaglia's Marketplace
Mississauga, Canada
2021.04 - 2022.06
- Assisted 150+ customers with checkout daily
- Successfully handled customers complaints and resolved issues
- Made sure to count and balance the cash drawer at the end of every shift
- Created successful strategies to develop and expand customers sales
Front Staff, Barista
Le Delice Pastry Shop
Mississauga, Canada
2019.06 - 2021.04
- Served 150+ customers daily with freshly baked items
- Took orders for baked items and specialty cakes
- Regularly trusted to open and close bakeshop on my own
- Significant cleaning and organizing of materials each shift
- Created Successful strategies to develop and expand customer sales
Carwash Fundraiser
Mississauga, Canada
2022.05
- Hosted and ran a carwash led by my leadership classroom
Education
Communications Degree -
Wilfrid Laurier University
Waterloo, Ontario2026-04
Pre Health Pathway to Advanced Diplomas and Degrees -
Conestoga
Waterloo, Ontario2025-01
Ontario Secondary School Diploma -
Lorne Park Secondary School
Mississauga, Ontario01.2022
Skills
- Customer service
- Team collaboration
- Critical thinking
- Verbal communication
- Decision-making
- Attention to detail
- Time management
- Reliable and dependable
Volunteer Experience
- Ambassador- Make-A-Wish, Wilfrid Laurier University, 09/01/23, 08/01/24, Assisted in event planning and on campus social events, Event planning and hosting booths for fundraisers
- Carwash Fundraiser, Lorne Park Secondary School, Mississauga, Ontario, 05/01/22, Hosted and ran a carwash led by my leadership classroom
- DD classroom, Lorne Park Secondary School, Mississauga, Ontario, 09/01/21, 06/01/22, Provided individualized support to children with Down syndrome and other disabilities, helping them develop essential math and reading skills through tailored instruction and encouragement., Designed and facilitated engaging, interactive activities that promoted learning and social interaction, creating a nurturing environment that enhanced both academic and personal growth.
Timeline
Energy Exchange
Solis Movement
2025.04 - Current
Energy Exchange- SPINCO
2024.09 - Current
Ambassador
Make-A-Wish
2023.09 - 2024.08
Assistant, Receptionist
Blossom Skin Boutique
2023.04 - Current
Carwash Fundraiser
2022.05
DD classroom
2021.09 - 2022.06
Cashier
Battaglia's Marketplace
2021.04 - 2022.06
Front Staff, Barista
Le Delice Pastry Shop
2019.06 - 2021.04
Communications Degree -
Wilfrid Laurier University
Pre Health Pathway to Advanced Diplomas and Degrees -
Conestoga
Ontario Secondary School Diploma -
Lorne Park Secondary School