Karine Antikyan
North Hollywood,CA
Summary
Banking professional prepared for Teller role, bringing valuable experience in handling financial transactions and ensuring customer satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Skilled in cash handling, customer service, and maintaining accurate records, with collaborative approach and results-driven mindset.
Overview
20
20
years of professional experience
Work History
Office Manager
Active Air Heating & Cooling
11.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Lead Teller
Bank of America
03.2009 - 05.2012
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
- Boosted branch sales with proactive product recommendations based on customer needs.
Office Manager
Mahoney Financial
03.2005 - 02.2009
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Staff management
- Inventory control
Languages
English
Native or Bilingual
French
Native or Bilingual
Armenian
Native or Bilingual
Russian
Native or Bilingual
Persian
Professional Working
Timeline
Office Manager
Active Air Heating & Cooling
11.2018 - Current
Lead Teller
Bank of America
03.2009 - 05.2012
Office Manager
Mahoney Financial
03.2005 - 02.2009
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