Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lian Wang

Richmond,BC

Summary

At Fantastic Products Ltd., I excelled as a Sales Assistant, leveraging my merchandising proficiency and exceptional customer relationship management to significantly enhance client satisfaction and loyalty. My proactive approach and ability to solve complex problems resulted in a noticeable increase in sales, underscoring my commitment to excellence and teamwork.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Fantastic Products Ltd.
Richmond, BC
06.2020 - Current
  • Informed customers about current promotions and discounts.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Recommended, selected and located merchandise based on customer desires.
  • Increased sales by building strong customer relationships, and providing excellent service.

Education

Bachelor of Accounting - Accounting

Chengdu Open University
Chengdu

Skills

  • Merchandising proficiency
  • Processing payments
  • Team support and assistance
  • Customer relationship management
  • Promotional event support
  • Complex Problem-solving

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Limited

Timeline

Sales Assistant

Fantastic Products Ltd.
06.2020 - Current

Bachelor of Accounting - Accounting

Chengdu Open University

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Lian Wang