Lian Khajavi
Toronto,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Secretary
East York Physiotherapy
Toronto, Ontario
01.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Retail Sales Associate
Mango
Tehran, Iran
03.2022 - 01.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy
in all financial exchanges. - Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Retail Sales Associate
Adidas
London England
01.2021 - 01.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and
providing a welcoming store environment. - Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Bachelor of Science - Accounting And Finance
Toronto Metropolitan University
Toronto, ON04.2027
Skills
- Relationship Building
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Product Knowledge
- Brand representation
- Fitting room maintenance
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Secretary
East York Physiotherapy
01.2024 - Current
Retail Sales Associate
Mango
03.2022 - 01.2023
Retail Sales Associate
Adidas
01.2021 - 01.2022
Bachelor of Science - Accounting And Finance
Toronto Metropolitan University