Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liam Wolsey

Lethbridge,AB

Summary

Supervisor with long-standing leadership at Firestone Restaurant & Bar, excelling in staff management and customer service. Enhanced team performance through targeted training and assisted in effective scheduling, resulting in improved customer satisfaction and repeat business. Skilled in labour cost control and fostering strong relationships with patrons.

Overview

10
10
years of professional experience

Work History

Supervisor

Firestone Restaurant & Bar
04.2021 - Current
  • Apply strong leadership and interpersonal skills to both staff and customer operations.
  • Resolve conflicts among team members and maintain a positive working environment.
  • Develop fellow staff members' skills through one-on-one employee training, including training those who have joined supervisory positions.
  • Effectively resolved customer issues to ensure, follow up with, and appreciate repeat business.
  • Oversee and assist in managing employee scheduling, inventory, and labour costs adjustments


Server

Firestone Restaurant & Bar
04.2015 - Current
  • Developed strong communication and interpersonal skills
  • Demonstrated strong time management and multi-tasking abilities
  • Garnered continued relationships with regular customers

Education

BBA - Marketing Management

University of Lethbridge
Lethbridge
05-2025

Skills

  • Staff management
  • Customer service
  • Leadership
  • Decision-making
  • Staff training
  • Conflict resolution
  • Labour cost control
  • Staff scheduling
  • Cash handling
  • Team coordination

Languages

English

Timeline

Supervisor

Firestone Restaurant & Bar
04.2021 - Current

Server

Firestone Restaurant & Bar
04.2015 - Current

BBA - Marketing Management

University of Lethbridge

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Liam Wolsey