Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Liam Stokoe

Summary

Enthusiastic and reliable employee with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Table Busser

The Keg
Hamilton, Ontario
06.2024 - Current
  • Inspected all table surfaces to make sure they were free of debris before seating new guests.
  • Stocked bussing stations with supplies such as napkins, straws, and condiments.
  • Bussed used dishes off of tables when guests had finished meals.
  • Set up and reset dining room tables with linens, silverware, dishes, condiments, and other items.
  • Polished glassware before stocking it onto shelves in bussing stations.

Cashier

Fortinos
Hamilton, ON
02.2022 - 08.2023
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with other front-end staff to assist customers.

Greenhouse Worker

Harpers Garden Center
Ancaster, ON
08.2020 - 09.2021
  • Handled all delegated tasks, including unloading orders, helping costumers with any questions they had, and taking care of all the plants on a weekly basis.
  • Delivered friendly service and one-on-one assistance to promote positive customer experiences.
  • Assessed needs of seasonal, annual and perineal plants and identified pests and other issues that could hinder growth.

Cashier/Crew Member

Dairy Queen
Ancaster, ON
03.2020 - 08.2021
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Increased sales by suggesting specific complementary items to customers.
  • Often made Dairy Queen products and served them to costumers with kindness and care.

Camp Counselor

Boomerang Day Camp
Hamilton, ON
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.

Education

High School Diploma -

Bishop Tonnos Catholic Secondary School
Ancaster, ON
06-2023

Ba Social Work -

Toronto Metropolitan University
Toronto, ON

Skills

  • Customer assistance
  • POS systems
  • Kitchen cleanliness and organization
  • Food and beverage preparation
  • Table Setting
  • Table Bussing

Additional Information

  • First Aid and CPR
  • Bronze Cross
  • Honor Roll Student
  • Smart Serve certified

Timeline

Table Busser

The Keg
06.2024 - Current

Cashier

Fortinos
02.2022 - 08.2023

Greenhouse Worker

Harpers Garden Center
08.2020 - 09.2021

Cashier/Crew Member

Dairy Queen
03.2020 - 08.2021

Camp Counselor

Boomerang Day Camp

High School Diploma -

Bishop Tonnos Catholic Secondary School

Ba Social Work -

Toronto Metropolitan University

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Liam Stokoe