Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Liam Scott

Ottawa,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Bank Teller

TD Canada Trust
06.2023 - Current
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Security Guard

Lieutenants Pump
07.2022 - Current
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

Sales Associate

Dodge
03.2022 - 06.2022
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Completed registration paperwork and sales documentation.

Education

Buisness Administration & Finance

Algonquin College
Ottawa, ON
12.2023

Ontario Motor Vehicle Industry Council

License
Ottawa, ON
03.2022

License Certificate -

Security Guard Course
Ottawa, ON
2022

Highschool diploma -

Catholique Franco Ouest
Ottawa, ON
2020

Skills

  • Excellent customer service and interpersonal skills
  • Teamwork and problem-solving skills
  • Reliable and Responsible
  • Time Management
  • Credit and Cash Transactions
  • Financial Product Knowledge
  • Computer Literacy
  • Fraud Detection
  • Strong Work Ethic

Accomplishments

    Productivity award for T4 2023. Surpassed expectations by 357%

Languages

English
Full Professional
French
Full Professional
Arabic
Professional Working

Timeline

Bank Teller

TD Canada Trust
06.2023 - Current

Security Guard

Lieutenants Pump
07.2022 - Current

Sales Associate

Dodge
03.2022 - 06.2022

Buisness Administration & Finance

Algonquin College

Ontario Motor Vehicle Industry Council

License

License Certificate -

Security Guard Course

Highschool diploma -

Catholique Franco Ouest

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Liam Scott