Summary
Overview
Work History
Education
Skills
References
Timeline
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Liam Sambrook

Toronto,Ontario

Summary

Creative and professional with a passion for music entertainment, I excel in multitasking and delivering exceptional customer service. With strong people skills, I thrive in fast-paced environments, adept at juggling multiple projects with precision. Eager to contribute to an innovative team, I'm ready to bring my dynamic energy and expertise to Live Nation.

Overview

2
2
years of professional experience

Work History

Receptionist / Office Manager

Revolution Recording
Toronto, ON
04.2022 - 05.2023
  • Welcomed and registered clients, including renowned artists, celebrities, and music industry executives, offering assistance, hospitality, and facilitating the loading of equipment.
  • Prioritized client comfort and satisfaction, catering to all hospitality needs with attention to detail.
  • Expertly balanced a multitude of tasks simultaneously, encompassing client services, studio cleanliness, vendor management, security oversight, and visitor coordination.
  • Entrusted with the responsibility of configuring and dismantling high-value recording equipment, demonstrating technical proficiency and reliability.
  • Maintained impeccable studio hygiene, adhering to stringent COVID-19 safety protocols to ensure a safe working environment.
  • Oversaw comprehensive studio inventory management, ensuring equipment and supplies were accurately accounted for and readily available.

Bus Boy

Il Fornello
Toronto, ON
02.2021 - 06.2021
  • Delivered welcoming and personable customer service to guests, creating a positive dining experience from the moment they arrived.
  • Facilitated seamless communication with staff regarding customer needs and requests, ensuring swift and accurate service.
  • Responded promptly to customer inquiries, providing immediate assistance and fulfilling requests to enhance guest satisfaction.
  • Efficiently cleared tables to optimize dining room turnover and reduce wait times, contributing to a smooth operational flow.
  • Upheld exemplary customer service standards amidst high-volume shifts and dynamic, fast-paced environments.
  • Replenished service areas with essential supplies including clean towels, condiments, utensils, and paper products, maintaining an organized and ready-to-serve setting.
  • Safely transported heavy loads of dishes between the kitchen and dining area, ensuring operational efficiency and safety.
  • Demonstrated exceptional multitasking abilities, managing various responsibilities simultaneously in a bustling setting.
  • Adhered to strict sanitation practices by disinfecting tables and menus, aligning with COVID-19 health guidelines to ensure a safe dining experience.

Education

High School Diploma -

Rosedale Heights School of The Arts
Toronto, ON
06-2020

Skills

  • Guest relations and customer service
  • Venue management
  • Effective communication and team leadership
  • Multitasking in a fast paced environment
  • Creative problem solving under pressure
  • Creating a fun and professional atmosphere
  • Working independently

References

Kim Cooke

Owner, Revolution Recording 

kim@revolutionrecording.com 

Timeline

Receptionist / Office Manager

Revolution Recording
04.2022 - 05.2023

Bus Boy

Il Fornello
02.2021 - 06.2021

High School Diploma -

Rosedale Heights School of The Arts

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Liam Sambrook