Liam Rowe

I prepare all kinds of food items for meals such as salads, deli plates and more. I also had to serve food to the servers. they bring in a chit with the orders written down and i have to plate the order and put it up in the window. on slow days its mostly about cleaning, scrub the sides of all the machines, sweep, etc. before i became a cook at Heritage Place, i was a dishwasher. at the beginning of my shift i would have to prepare meals on trays for certain residents who preferred to have their meals delivered to their room, or were sick. i would then deliver the meals directly to them. after that it was just putting dishes through the dishwasher and then putting them away afterwards. then clean up the kitchen at the end, (sweep, mop, take out the garbage's and bring down the dirty rags).

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

• Consistently provided friendly service to promote better customer engagement.
• Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
• Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
• Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
• Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
• Maintained clean, organized workspace according to operational standards.
• Communicated with customers to prepare food items and drinks, complying with requests and preferences.
• Collaborated with team members to ensure smooth operations during high-traffic events.
• Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
• Worked with team to provide stellar service during busy periods and meet customer demands.
• Monitored inventory and notified management of deficiencies or shortages.
• Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
• Responded to customer complaints to help resolve issues.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as [Number] pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.