Liam Puntanen
Toronto
Summary
Young professional hard working man seeking long term career in a respectable company in the delivery operations field. I believe I will be a great asset to your team because of my experience, the initiative I take to complete the task at hand, and my ability to listen and take advise from others. References available on request.
Overview
8
8
years of professional experience
Work History
Produce Delivery Driver
Bondi Produce & Specialty Foods
10.2022 - Current
- Sort orders on the back of the truck piece by piece ( hand bomb styles deliveries )
- Consistently lift more than 60 lbs
- Safely operate straight truck in the busy downtown core ( extensive knowledge or downtown toronto )
- Able to adapt on the fly due to construction / road closures
- Comply with traffic laws and regulations
- Pre trip and post trip with daily inspection sheet and log book
- Able to identify major and minor defects according to schedule 1
- Face to face customer service, solving problems with orders and issuing credits
- Trained multiple new drivers
Assistant General Manager
The Burgers Priest
08.2019 - 10.2022
- Responsible for managing every aspect in the restaurant
- Interviewing, hiring, and administrating new hires
- Weekly pay role
- Creating schedules around a 20 staff member crew around their unique availability
- Ordering from outside venders multiple times a week
- Presenting accurate weekly results on how the restaurant performed on weekly company wide conference calls
- Boosted the stores online scores and ratings
- Communicating with outside contractors for equipment repairs and maintenance
- Full weekly inventory count with the ability to calculate accurate actual vs theoretical food cost
- Daily deposits and bank runs
- Training crew members and other members on the management team
- Able to de escalate situations with un happy guests in person and over the phone
Route Delivery Driver
Longos Grocery Gateway
05.2015 - 06.2018
- Made deliveries within respected time window chosen by the customer
- Loaded and unloaded my truck daily as well as assisting other drivers with theirs
- Built relationships with regular clients
- Performed daily circle checks on the vehicle as well as topping up fluids such as D.E.F, windshield washer fluid and diesel
- Always handled the truck safely, defensively and considered my own safety as well as other drivers on the road
- Very knowledgeable of downtown Toronto
- Made residential and business deliveries
- Trained and assisted fellow drivers
- Made pick ups from The Beer Store, LCBO, other Longos locations and other various warehouses
- Comfortable in the city and other areas of the GTA
- Liberty Village Specialist
Education
AZ License - Commercial Driving
Humber College
Toronto, ON08.2023
Skills
- Valid Ontario G License
- Valid Ontario M2 License
- Ability to remain calm under fast pace and high pressure situations
- Reliable
- Take punctuality very seriously
- Honest
- Great communication skills with co workers, upper management and clients
- Able to assess situations well and foresee potential outcomes
- Problem solving skills
Timeline
Produce Delivery Driver
Bondi Produce & Specialty Foods
10.2022 - Current
Assistant General Manager
The Burgers Priest
08.2019 - 10.2022
Route Delivery Driver
Longos Grocery Gateway
05.2015 - 06.2018
AZ License - Commercial Driving
Humber College
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