Liam Matias
Mississauga,ON
Summary
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Expert customer service with a diligent work ethic, well-versed in devising creative service and problem-solving solutions. Industrious worker with proven skills to excel under pressure. Strong team player, collaborating effectively to achieve shared goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Today's Sportswear
04.2023 - 12.2023
- Building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Implementing effective sales strategies and maintaining a high level of product knowledge.
Volunteer
Dr. Simones Food Bank
03.2023 - 05.2023
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations..
- Used strong interpersonal communication skills to convey information to others.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Packaged up nonperishable food items for food bank visitors.
- Restocked shelves with produce, arranging in expiry order to reduce waste.
Volunteer
Mississauga Food Bank
02.2023 - 04.2023
- Packaged up nonperishable food items for food bank visitors.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Distributed food boxes with carefully selected essentials to families in need.
- Prepared and packaged boxes during box assembly line phase.
- Loaded completed boxes onto pallets prior to departure.
Education
GED -
Toronto Metropolitan University
Toronto04.2027
Skills
- Sales Development
- Upselling
- Interpersonal Skills
- Verbal/written communication
- Product Sales
- Relationship selling
- Problem-solving skills
- Cash Register Operation
- Multi-tasking strength
- Stocking and Receiving
- Merchandising understanding
- Exceptional customer service
Languages
English
Native or Bilingual
Timeline
Sales Associate
Today's Sportswear
04.2023 - 12.2023
Volunteer
Dr. Simones Food Bank
03.2023 - 05.2023
Volunteer
Mississauga Food Bank
02.2023 - 04.2023
GED -
Toronto Metropolitan University
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