Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Liam MacDonald

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding their needs. Strong communication and interpersonal skills for providing exceptional client experience. Dual citizenship for US and Canada with passports for international business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Media Sales Representative

Best Version Media
01.2024 - Current
  • Expanded clientele through targeted outreach efforts, including cold calling, trade shows, and industry events.
  • Leveraged excellent communication skills to build rapport with decision-makers at all levels within client organizations quickly.
  • Increased ad sales revenue by developing and maintaining strong relationships with clients in various industries.
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
  • Provided exceptional customer service by promptly addressing client concerns and ensuring timely delivery of advertising materials.

Sales Associate

Aegon Life Insurance Company
05.2023 - 01.2024
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Educated potential clients on product offerings, demonstrating value proposition and driving interest in company services.
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Increased sales revenue through strategic cold calling and lead generation activities.

Service Agent

Enterprise Rent-A-Car
07.2018 - 08.2019
  • Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
  • Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
  • Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
  • Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.

Sales and Marketing Assistant

Mariner Partners
01.2018 - 09.2018
  • Analyzed market trends and competitor data to identify new opportunities for growth within target markets.
  • Conducted market research surveys to gather valuable insights into consumer preferences and habits, informing future marketing efforts accordingly.
  • Maintained confidentiality of customer and business information to prevent data breaches.
  • Supported sales and marketing teams in creation and implementation of marketing campaigns.

Education

College Diploma - Business Administration

Nova Scotia Community College
Dartmouth, NS
04-2021

Skills

  • Goal-oriented mindset
  • Trust key holder
  • Decision-making
  • Time Management
  • Problem-solving
  • Excellent communication
  • Organized Multi-task
  • B2B sales
  • Presentation skills
  • Upselling techniques
  • CRM proficiency
  • Sales strategy development

Certification

Certified in Microsoft Office - Word, Excel and Powerpoint.

Certified in Sandler & Professional Selling.


Timeline

Media Sales Representative

Best Version Media
01.2024 - Current

Sales Associate

Aegon Life Insurance Company
05.2023 - 01.2024

Service Agent

Enterprise Rent-A-Car
07.2018 - 08.2019

Sales and Marketing Assistant

Mariner Partners
01.2018 - 09.2018

College Diploma - Business Administration

Nova Scotia Community College

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Liam MacDonald