Liam Lord
San Bernardino
Summary
Dynamic professional with experience at the San Bernardino Vet Center, excelling in community outreach and guiding in program benefits. Proven ability to foster a calm atmosphere through attentive listening and effective communication. Strong leadership skills developed as an 11B Infantryman in the US Army, ensuring the best outcome in varying situations.
Overview
8
8
years of professional experience
Work History
Work-Study
San Bernardino Vet Center
San Bernardino, CA
03.2021 - 01.2025
- Conducted in-person and telephone interviews with veterans and advocates to explain benefits and related programs.
- Improved communication with veterans by providing empathetic listening and clear explanations of benefits and procedures.
- Provided detailed guidance on navigating complex VA systems for veterans seeking assistance with disability compensation or pension claims.
- Educated community groups about veteran benefits, resources and services available through the VA to increase awareness of program offerings.
- Facilitated community outreach to expand participation and support.
- Assisted clients with obtaining housing, employment and support resources.
11B Infantryman
US Army
Joint Base Lewis-McChord, WA
06.2017 - 08.2020
- Developed strong leadership skills by mentoring junior infantrymen on essential soldiering practices and techniques.
- Achieved mission success through effective communication with team members and leadership during high-stress situations.
- Collaborated with other military units, streamlining joint operations and increasing overall effectiveness in the field.
- Demonstrated adaptability by learning new skills quickly, allowing for seamless transitions between different roles within the unit.
- Ensured compliance with all relevant regulations while handling sensitive information pertaining to military operations.
- Served as an effective team member in diverse operational environments, including urban warfare scenarios and adverse weather conditions.
Education
Associate of Arts - Liberal Arts - Social And Behavioral Studies
San Bernardino Valley College
San Bernardino, CA12-2024
Associate of Arts - Psychology
San Bernardino Valley College
San Bernardino, CA12-2024
Associate of Science - Electric Power Technology
San Bernardino Valley College
San Bernardino, CA12-2024
Certificate of Achievement - Electric Power Technology
San Bernardino Valley College
San Bernardino, CA12-2024
High School Diploma -
Cajon High School
San Bernardino, CA05-2017
Skills
- Counseling environment experience
- Facilitate a calm atmosphere
- Attentive listening ability
- Excellent communication
- Analytical decision-making
- Strong ethical standards
- Proficient in stress reduction techniques
- Community outreach
- Effective team leadership
- Creative solution development
- Detail-oriented focus
- Benefits administration
Timeline
Work-Study
San Bernardino Vet Center
03.2021 - 01.2025
11B Infantryman
US Army
06.2017 - 08.2020
Associate of Arts - Liberal Arts - Social And Behavioral Studies
San Bernardino Valley College
Associate of Arts - Psychology
San Bernardino Valley College
Associate of Science - Electric Power Technology
San Bernardino Valley College
Certificate of Achievement - Electric Power Technology
San Bernardino Valley College
High School Diploma -
Cajon High School